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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 11,216 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and very user friendly- love being able to add family members. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's not a lot to say about this...Works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and provides protection for our whole family of devices. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 for the family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that i can log in anywhere with my account and be able to see my documents without having to go home and get them. also helps with my kids projects/assignments!

    I would recommend this to a friend
  • Cons mentioned:
    Outlook

    Rated 4 out of 5 stars

    Life on a cloud, a MS cloud.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very difficult to learn to use, since outlook and word are both considerably different than before. If getting help were easier, it would make a big difference.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love Microsoft 365 but the price still high!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft, and since my kids are in school and I work from home, we all need it. I am not crazy about the price, though. I think it is a bit steep for the functionality, but having it is more of a necessity than a privilege. I still renew it every year.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Can’t beat it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say you can’t beat windows! I definitely like desktop over cloud versions though.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great deal on a great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a great product. You can use the multiple license across a range of products -- including PCs, laptops, Macs, phones, tablets -- all at the same time. A really great deal.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brian,

      We love to hear that you're finding great value in 365 Family across all of your devices!

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GREAT Software Subscription Package

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These days you have to have word processing, spreadsheet, and presentation software to get things done in this electronic age. This Microsoft subscription has everything you need to function in this electronic age and it is a terrific value with the number of people you can share your subscription with and the number of devices you can have the software installed on plus the 1TB of cloud storage on Microsoft's OneDrive. A terrific value!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    All MS Office products for everyone in the Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use MS office for each member of our family. This is a significant saving on the annual subscription price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Right price for my specific circumstances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an IT worker who needs Office access on multiple devices, and this is a good solution for my circumstances. I think the price is a bit high, would like to see Microsoft bring this down more to the $50-$75 a year range. Installation runs quickly and smoothly in Windows 10.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Office 365 home edition for 6 users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and installed this version of Office 365 home edition for up to six users. Installation was easy on the main computer and then you send an email to invite your other users to share your license. Overall very easy install, and great price. Of course this was an "initial buy" of the product @ $99 which had to be set up on auto renew, so next year it may be less of a bargain when it auto renews, but still, if you're a user of MS Office products, if it was twice the initial price, it would still be a bargain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value, especially for a household with over two computers in it. Don't like the subscription service as much as outright purchasing in the past, but easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 gives me gives me Outlook, Power Point, and Excel, Word--everything I need all in one. I love that I can share it with family members.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast easy set up. Didn't use the cloud feature yet. Not sure if I will. The apps are pretty much same as 2010 versions, a few minor changes. Just don't like the all grey window bars at the top. I'm sure that they can be changed, but just haven't looked into it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to have more that 1 license and this seemed like the way to go. I already had a single license version and the leftover on this just extended the time on the new one. Super easy to install.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mark,

      Thanks for the review. We're glad to hear that you had an easy installation. If you need anything feel free to reach out to our Customer Support Team for help here: https://support.microsoft.com/en-us/contactus/.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I just upgraded to the 5 Devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the single device included with a new laptop last year. I just went back and purchase the 5 devices edition. I really use it a lot since I work from Home 1 day a week. It's the same software we use at work and can imagine trying to use anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 3 out of 5 stars

    Works well and very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have Office on several devices. I have a Dell desktop, Microsoft Surface Pro 3, Lumia 1520 Windows phone and an iPad now I can use all of this devices to work on projects at home or work. The program work well though the download is more detailed than the online version. The convenience of has been very helpful. As a novice user I’m probably not using the programs to the fullest so there’s a lot to learn. I rated the product as average because I thought the online version would be the same as the download after I purchased Office 365 and it’s not. There is quite a bit of lag and it defiantly is not the same. I’m glad I went with the Home version instead of the Personal version, now I can download the program on all my devices and sync the projects to the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was excellent and knowledgeable to the point they guided us to a better option of computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was purchased to use with a new laptop. It was fairly easy to download and get set-up. I was able to become productive quickly. Being able to use on several devices is a nice feature.

    I would recommend this to a friend