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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11144 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 11,144 reviews
  • Rated 5 out of 5 stars

    The Best Office Productivity Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 - it's the standard. I have tried other Office software (e.g., Google), but nothing works as well as Office. I like the ability to share the subscription with family members and each family member can put Office on multiple devices. Having the One Drive back up is great, so I can access my files across multiple computers and makes my work seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Office 365 home edition for 6 users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and installed this version of Office 365 home edition for up to six users. Installation was easy on the main computer and then you send an email to invite your other users to share your license. Overall very easy install, and great price. Of course this was an "initial buy" of the product @ $99 which had to be set up on auto renew, so next year it may be less of a bargain when it auto renews, but still, if you're a user of MS Office products, if it was twice the initial price, it would still be a bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Define MUST buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can get a subscription for all the computers at my office with this one purchase. I would definitely recommend this product if you need any of the Office products

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for sharing your recommendation with us! We're glad that you're enjoying the functionality across all of your devices.

      Tom
      Microsoft Office Microsoft

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great program package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used these Microsoft programs for many years and would say there is not better system on the market today. I have also used a number of similar programs that are cheaper to purchase, and some are even free, but none will do everything the Office package does.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the whole family! It was easy to use and accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the price and the performance. The item help me keep using my computers.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great software addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the Office 365 prior and believe it to be the best product for the price. Although some software is installed on NEW computers, it appears older systems have to pay the renewal fees now. Yet, Office 365 has ALL the software at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Everything an office needs

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Miscosoft products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and very needed. Love having this installed on my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good for replacing an old office program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter to put on a new computer to replace our old version of Microsoft Office Professional with publisher that is no longer available. It was the closet thing we could find. It is not the easiest to learn as it is set up very different but it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for my children for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my children's new laptops. So glad to finally have an updated version of this software! Works great for their school work! Still have office 2000 on my desktop! Will load onto my new laptop which I'm still researching, once I get it! Was easy to load.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works. It is from Microsoft.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good news is Microsoft allows multiple computers to utilize the same contract. The bad news, 12 months from now (15 months if you purchased Microsoft 365 Family from Best Buy) you get to renew the contract. And 12 months later you get to the renew the contract. And 12 months later you get to the renew the contract. And so forth. Sure, you could buy a 1 time, 1 payment install and never pay a renewal fee but you get to be unhappy if you have more than 1 computer in the family.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family plan has been very helpful to keep all of our products up-to-date.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good deal if you like Microsoft office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally prefer Microsoft office and getting a discount With a purchase was very helpful as my one year will be coming up soon so I got a great deal on my upgrade for the next year

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Right price for my specific circumstances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an IT worker who needs Office access on multiple devices, and this is a good solution for my circumstances. I think the price is a bit high, would like to see Microsoft bring this down more to the $50-$75 a year range. Installation runs quickly and smoothly in Windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best software and cloud storage combo out there. I'll never make enough files to fill it up but I can also use it to store other files such as photos.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Windows, Mac OS, Apple iOS, Android [Digital] Is a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I just upgraded to the 5 Devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the single device included with a new laptop last year. I just went back and purchase the 5 devices edition. I really use it a lot since I work from Home 1 day a week. It's the same software we use at work and can imagine trying to use anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package worked great for our needs. It was easy to install on our various computers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast easy set up. Didn't use the cloud feature yet. Not sure if I will. The apps are pretty much same as 2010 versions, a few minor changes. Just don't like the all grey window bars at the top. I'm sure that they can be changed, but just haven't looked into it yet.

    I would recommend this to a friend