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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11144 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 11,144 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Very User Friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to know that I could use this product on both my PC and my Mac Book Pro. This will make the use of files that I have on my PC useable on my IOS devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft suite

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three extra months and up to six ppl it’s a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for an annual family subscription. Used for a student and WFH parent! Download took a couple of tries before finally completing, but otherwise this is a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use and install. I would encourage others to use it and it was a good price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Esoecially liked adding other parties.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issue getting the product key code for downloading. Will be loading this on multiple computers and primarily getting it for Word. Received a discount with the laptop purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    What happened to my old Office?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, another way to get more money for users. Still a good product and I like that I can put it on my iPAD, Surface 3, and base station computer. My biggest concern is that they raise the subscription price over time. I do prefer just to license software the old way. But it and use it. When you want to upgrade, you pay for it.... So, not a big fan of the business model but the software makes me more productive. They still need to do a better job integrating photo editing into the core product. They get an F rating for not recognizing this as a core feature that one time or another we all need to do that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    COMPUTER EASE TO USE AND SECURE BRAND

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I CAN USE THE COMPUTER THAT I BOUGHT AND IS COMPLETLY EASE TO USE AND WORK. ACTUALLY IS VERY IMPORT FOR ME TO WORK ALL THE TIMES WITH MY COMPUTER IN HOME ALSO AT WORK, I AM VER SATISFIED.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have anything better for my family. Installed in all my family PCs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy. Easy to download and use. I previously brought Microsoft and didn't realize until months later it for one user. This download allows up to six users. Loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy to this point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not sure I would ever go for this method of upgrading office but seemed to be the best alternative to what was available when I purchased a new desktop. So far I like it. I have not tried the update on our laptop or my iPad yet but has worked well on the desk top.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Standard Office Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is great for productivity and I like that the subscription enables you to get one code for multiple devices, but it's weird that it's only for one year. However, you do get storage with that so it's helpful if you're using or depending on the cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to install and start up was great. No issues, I would highly recommend it. There isn't much you can't do with Microsoft 365 especially if your a student.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    A “Must Have” suite of programs!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outlook, Word & Excel are programs I use daily. I can’t imagine trying to conduct business without Microsoft 365. Best Buy had the best price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Microsoft Office since it was introduced in the late 1980's. I purchased this to use on both my Mac and PC. It works like all Microsoft products. Most of the features that have been added are not needed in my opinion. I was happy with MS Office 1997.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Family Microsoft programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value so that all the family have Microsoft apps, always up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 expensive for a couple without kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added family 365. They refunded me the remaining balance from one person. Price is high for family for upto 5 people. Wish they had a discount for 2 people only.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Family 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Microsoft 365 Family, it lets you send it to individuals instead of using the regular Microsoft where you can add 6 electronics, with same individual name .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to install and set up. And as you would expect, Microsoft Office is a necessary for everyday professionals in their daily lives. My only negative comment is I dislike having the annual subscription membership fee but it is what it is...

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent software

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has developed a great software for personal and professional use.

    I would recommend this to a friend