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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 11,216 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent software

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has developed a great software for personal and professional use.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    MICROSOFT 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a case where I can’t imagine not having access to the apps. It’s also a plus to have access to multiple devices. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my computers and easy to use, great for school

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the most up to date version. Purchasing through Geek Squad Total protection was a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT VALUE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multi license - full suite, plus 1TB of cloud storage and 1 hr of VoIP for each license. Honestly haven't taken full advantage of the deal, but very satisfied even for just the straight license for $100/yr. the rest is gravy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this program is everything that was advertised on the packaging. very easy to install and understand

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and accomadates my college kids and wife, nice job Microsoft!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product for the family

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time we have bought it for the whole family and glad that we did. The process was very easy and we would definitely purports again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're glad too! We hope that you and your family are continuing to enjoy Microsoft 365 and we look forward to your continued support.

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best , you can use it for smart phones also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365-GUAM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always be a customer of Microsoft for over 30 plus years and so far I have not had a major issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase at a very good price with easy to follow directions

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Nice to share with family

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to share the software with other family members. Also the back up is helpful for the one drive. Just wish it was easier to get additional subscriptions.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great product. Great pricier. Great or icy. Great pricey. Great product. Great product. Great product. Great product. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT"S THE BEST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great having everything in one place. Makes my life easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we were looking for. Love Microsoft and all these handi features!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 - Cloud - Family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 for Family very good. Wish it was on a Disc; not in cloud...but at least it is updated regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft suite

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three extra months and up to six ppl it’s a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lot of storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could I would give 10 stars, is wonderful each person can have 1T of storage

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great office package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft office for several years. Works great on iPhone and computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love the ability to have our own accounts, with excel a word.

    I would recommend this to a friend