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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11144 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 11,144 reviews
  • Rated 4 out of 5 stars

    Great Office but could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate all the things of Microsoft Office 365 family can do. I use Word, Excel and the calendar function. I wish the tasks or to do list wasvmore robust much as 2016 Office Professional. I find this task or “to do” I think I take the hyper stuff when I go to bed and I will take it again four hours later list very sparse.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money for the amount of programs and services you receive.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Keeping-up-to-date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather than purchasing the stand alone version....which can go out of support , it is great to alway run the most versions of software. Kept up

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    Good Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is an easy decision because you get the latest software and cloud storage bundled car reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Would probably not buy again in this format

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very easy to install on all our devices, so no issues there. What I don't like is that you use the initial code once, and then every other device is tied to the user who installed it the first time. So all my applications have my wife's name at the top. No big deal I suppose, but annoying. In hindsight, I think I would have spent the money to buy one subscription for each device - I think the yearly renewal will be more expensive over time as we only installed it on 2 devices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid price for up to 6 devices.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always come back to Microsoft because it’s my baseline software for all my word processing and to conduct all my business related transactions. I can’t think of anything else that compares. And since I’m doing this, might as well get the most updated versions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional. Wish I would have purchased individual and not family....only using on one computer.....other family members have their own.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to buy the business version and the knowledgeable staff member directed me to this. I was able to install it on my laptop as well as other devices that I own saving me a lot of money over the other version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tools, seamless integration, worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the new Office subscription model, but the software works fine, and at least the programs are not cloud based, and you can keep files locally on the PC. I have not tried downloading it onto multiple PC's yet - just one so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great for the entire family. There are many useful applications for this suite of tools.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Easy transition from older software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to transition from older versions of Office to the new versions and I liked the new features / capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Administrative Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was satisfied with the laptops I purchased and the service I received.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About time Microsoft came up with a plan like this. Geek Squad installed on my new computers. I love Geek Squad, and please don't close this store!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 I really like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the options the new office program has such as being able to share with others in my family keeping everyone updated. I also like the one drive feature which allows me access to my desk top from where ever I am.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm Provides all the features that I need Without the hassle An overall very cost effective I found it easy to install

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Peter,

      We're excited to hear you had an easy installation process, and have been enjoying the many features and applications included with your new Microsoft 365 Family subscription! Whether it be its ease-of-use, reliable functionality, or simply the entire package, we're thrilled you found the solution you were looking for. Thank you for sharing your feedback! We appreciate your insight.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Good Office product apps!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter over a black friday sale along with her new MB Pro for school work. Easy to install and setup and incorporate and manage to my account. I don't care for the renewal process stuff (im old school and like paying once for the product and its mine). Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything you for a portable office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is the best version for office yet. Programs stay up to date and gives you access to other forms online. It’s easy to use and you make less mistakes with a more functional auto correct.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product! so far my family has been using it without any issue

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wish I would have done it sooner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was slow to upgrading my MS Office. Had Office from a few years ago and felt like I did not need to change. Finally purchased the new Office 360 and Love it. Big improvement and worth the price.

    I would recommend this to a friend