Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 11,144 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family 360

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power of Microsoft 360. Has been an awesome addition for the family, with one in high school and one away at college. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only way to license Microsoft Office. Cheaper than the annual updates with access to all the Office products. Got the whole family setup.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the review, we're thrilled you're enjoying Microsoft 365 Family! We hope this subscription continues to meet all of your families needs.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Office upgrade to family plan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my office license and wanted the most bang for the buck. Seems like good option so far.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works great for our family

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewed our family subscription and enjoying it. I was able to load it on to 3 of our laptops with no problem. We will continue to use this product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Office is the standard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest in MS Office apps does not disappoint. Considering what is included for the price, you definitely gets your dollars worth for one PC let along being able to install on other home pcs and laptops,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent, no problems for instaled. Excelent product. Im recomended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great option for someone that needs all the office products. The best part of this purchase is I can use it on up to 5 PC's. Installation was simple and I would definitely purchase this option again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I Love This Product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the idea of being able to stay connected and focused on the things that I'm working on. Staying in sync allows me to stay on top of what I'm doing no matter what device I'm using. What's not to love?

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Offers many options

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have discovered many new things to try. This is the first time I have used Microsoft 365 so I am taking it easy as I try different programs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the review! You can find Microsoft 365 tips and tricks and explore features here: https://www.microsoft.com/en-us/tips/home.

      Hope that helps!
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft office purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to help with our class at church and also spreadsheets for home use. Glad it is compatible with Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to purchase office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best deal and the best way to purchase office products. The other versions are expensive and quickly become obsolete. With this version you are always up to date with all of your home computers.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft 365 Family

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile Office product that can be used by up to six people on multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    User friendly

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly. Like that you can download on different devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft Office

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to function without Microsoft Office. Office makes you a lot more productive and effective. You need Office on your computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great product for beginners and experienced worker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product not only helps me in doing my school work but also with my business correspondence, flyers and other advertisement regarding my business

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Baba,

      Thanks for sharing your experience! We're happy to hear that Microsoft 365 Family is meeting all of your school and business needs.

      Have a good day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but I don't like the yearly fee. I would prefer to purchase. I needed office for four people so I had to buy the five license product. Easy to load. I have been using it for about four weeks and no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Finally Upgraded

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Office 2003 for years and finally upgraded to have better access between my home desktop and iPhone. Still getting used to the newer product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 is allowing you better access between your iPhone and Desktop.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    A great family product!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our family loves our Family Microsoft 365! I purchased it when I purchased my HP notebook. Able to share with both my sons. great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It does what I need it to do. I can’t do any documents without it,

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to save some money if you have several computers to set up. Definitely worth the price!

    I would recommend this to a friend