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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 11,144 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Office works

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended and you can add it to your current sub.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    College Ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed college and my MacBook has made it much easier. I am going to purchase another an sell this one to my sister because I want a black one. It is an awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Couldn't live without it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful product. I love the completeness of the package and how easy it is to use. For me, this has exactly what I need when I need it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad that it has everything you need. We've worked hard to make it a complete package.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy, simple, and made for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that although Microsoft Office continues to advance in all that it provides to a computer/tech-savvy person, it keeps the simplicity and ease that appeals to beginners. I love the new sleek look.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Nice fit for us!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for our family! Nice to have available for both Apple/Windows and Android

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to load and use, but check the language

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really easy to install on multiple laptops, but the only caveat was that the default language is Spanish (with no mention of that fact anywhere other than when you are installing it, it starts to install "en espanol".) Great for Spanish speakers and the Mexican market--probably shouldn't be the default for US sales. That said, you just need to go to the language preference tab and choose English, or you'll end up doing what I did (load it in Spanish, uninstall it, then reload it again in English.) If it was marked "Spanish version," would have been easy to know I had to change it to an English install...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Serves it's purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup from the beginning. Think there should be a follow-up e-mailed upon purchase. The card is very easy to forget or lose and it will be very difficult to get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must-have for any student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS office is a must-have for any student nowadays. Between Word, Excel, and Powerpoint, they have all the tools to create any document or project they will come across while in school.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has many features included. It 8s user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always like to have actual programs tonuse and thus grouo doesnt fail.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best software

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it, it helped with organizing documents i needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Family 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d recommend because you can’t work without it and I hate it’s not free with purchase of the outrageous high price of the computer

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    awesome deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy a must have at a great price if you don't have it I recommend getting it asap

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Needed for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is a must. Perfect for work and study. Well recommended

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Genuine product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuine product, great price with quick and easy checkout!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription Worth the Money!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have multiple devices and more than one member of your family the 365 Family is definitely financially beneficial.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now all of the devices in my family can have the same versions of the Microsoft 365 family for one price. Makes it easier to keep track of.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Microsoft user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the things you can use making Documents. The rest I am still learning. Love the program

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are no discs or bulky packages, just a card with the key numbers which makes it a lot easier to install since there are many devices with no cd rom

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best deal for MS users. this is less expensive option for 5 devices you can't beat this price. I wanted to make sure I did this right so I ordered the product key and install was a breeze

    I would recommend this to a friend