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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11144 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 11,144 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product and updated! When uploaded on my computer it had an explanation of how to use each of the apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value. Great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is the standard in business. Plus a free terabyte of cloud storage for each user makes this the cheapest cloud storage on the market that I have found. It's worth it for the storage alone.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Great Software Package Bungled by Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved Microsoft Office since Office '97. It's a consummate productivity bundle that shines brightest on PCs running Windows but also works well with Macs. Unlike that '97 bundle that I continued using for years without needing to spend more money, this is a subscription model. Much like Adobe has done with its creative suite. I still recommend the software, but I am saddened that you don't truly own it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Home is great because for $100, five people can have microsoft on their computer,; which makes it $20 per person-and that is cheap for microsoft. The new editions look stunning as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A necessity for most devices.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can support my family with only one purchase. Has all the basic tools. Outlook, Excel, and Word. I use it on various device like MacBook, IPhone and a Dell laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great deal on a great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the MS Office Suite since Windows 98. Its always been a staple at work and home. I found the 365 convenient and easy to install. Because of the great price and now bundled with Outlook. I finally have Outlook on all our PCs at home. I had to look up the Outlook install on Youtube to get my Outlook to work, but that only took a couple of extra minutes. All in all I'm very happy with this new version and specially the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product/ program that my family and friends use daily.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have brought the 365 for one PC in the past and never thought about you he fact that I have other devices. This is a great bargain if you have two or more devices to download this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and everyone in my church has been able to use it with no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my children because they are always have essays and projects for school. I like it because you can even use it for your tablet or sent your work to your tablet if you are on the go and its easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you care at all about the security of your electronics look no further. You're informed of security issues as soon ss they happen

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Can't beat the price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a mother of three, and I purchased this for my family. The perfect way to ensure your children have the ability to complete work.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works for the whole family with a single purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a single purchase we can share it for the whole family with a download clip! and it is compatible with almost all operating systems ....

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are sharing Microsoft 365 Family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value for up to 6 people

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for instlaling / updating Microsoft up to 6 people

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Love The Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I add the Microsoft program to two of my HP computers and two Mac’s all works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    XARA

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all the products that Best Bay offers are excellent. offers me quality and good prices immediate delivery what more can I ask for

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with our HP all in one computer. Good value for anyone doing a lot of office works and can share up to 6 family members or friends.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft 365-Family 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase it works very well with all of my electronic- phone , computers up to 6. It was an amazing purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy to install, use, and share

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is a great addition to my use of my computer. And buying 6 user's worth for that amount??!! Just wow, it is a.great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer Service Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our feet squad person did an amazing job with our computers I believe his name is Thomas!

    I would recommend this to a friend