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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 11,216 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best software

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it, it helped with organizing documents i needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just finding my way around and getting used to all the features. so far working and easy to use. Student in house excited to finally be able to do documents without converting from another format

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can’t do without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outlook and Excel rule my life and my three Macs. If only the Contacts and Calendars would sync like Outlook email. I have to use iCloud and Google to help me with those components.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has many features included. It 8s user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective Communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most important is that my family member can now use thier PC to communicate with me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product/ program that my family and friends use daily.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly. Time to return back to customer needs to be shorte but a week wasnt so bad. Love your Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Option for home user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always likes the MS Office suite of products. The student version wasn't enough for my needs. This product gives me the features I am accustomed to use from the office at home. Recommend the product.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 provides the latest versions of the software along with automatic updates so you are always working with the most current features. I am very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of use of this product is perfect! Setup a MS account and then scratch off the back to reveal the license key and then type it in to download and that's it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on this. I use for all of my church project! Very satisfied with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best affordable software to share with family members.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup and great signal strength for my 2 story 3000 sq.ft home . my family has had at least 8 electronic wireless devices going at the same time with absolutely no performance issues

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    15 months!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    15 months membership can be used up to 6 devices! Look for the discounted price as you purchase it along with a laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased to have Office 365 on more than 1 PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a single user copy of Office 365. I just purchased the home version to be able to install on more than one PC., The product is a good product and the features are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is better than the old office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think I really needed to get a new office program but I'm so happy I did!! The 365 is a lot easier to use than my older version.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good program to have. Works fine for family that still goes to school and for my home based work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    office ans home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Use Microsoft 365 for all computers in my house. Best buy always has this product in store for me to pick up

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Teri,

      We're excited to hear you were able to outfit all of the devices in your home thanks to your new Microsoft 365 Family subscription! Designed to include all of our most-loved and used features, your new suite offers our users the functionality they need to get any job done. We're happy you love it! Thank you for sharing your story with the community. We appreciate your feedback, and are glad you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use most of the programs at work and at home. This package lets my whole family use the same program.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MS office $$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for value. Should have bought one time license

    No, I would not recommend this to a friend