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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11180 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 11,180 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on this. I use for all of my church project! Very satisfied with this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Word processor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Way too expensive.! I’m not sure why I had to buy it through Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Install Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install following directions. Not sure about the BB 'auto renewal' though.. too bad it's a year subscription now...

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Great except

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the fact that you no longer own the program. You get it for one year, so basically you are renting it and at the end of the year you get to buy it again. But there isn't really another choice.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    What Can I Say?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not do what I do on my laptop without Office 365.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Still the best spreadsheet and word processing sof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Word and Excel for 30 years. It just gets better. Even though I'may now retired I still find both products very useful. Microsoft makes user friendly intuitive products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use most of the programs at work and at home. This package lets my whole family use the same program.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Home Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office for home is the best you can get.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good great and the remaining and all the rest

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    What you expect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the office products like you would expect. Installation was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding suite of productivity tools

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Office for years and this is the best way to use the software. There is nothing that even touches Office, and this also gives you Onedrive storage, Skype credits and a lot more.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly. Time to return back to customer needs to be shorte but a week wasnt so bad. Love your Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good program to have. Works fine for family that still goes to school and for my home based work.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Microsoft office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Microsoft office 365 as a subscription because it keeps all our computers updated with all the advances for the software. My husband has 1 business and I have 2. The tweaks are nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 seems OK - as with any new program - it'll take a little bit of time to adjust and learn the new features. I like how everything is sync together and sharable between people.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    office ans home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Use Microsoft 365 for all computers in my house. Best buy always has this product in store for me to pick up

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Teri,

      We're excited to hear you were able to outfit all of the devices in your home thanks to your new Microsoft 365 Family subscription! Designed to include all of our most-loved and used features, your new suite offers our users the functionality they need to get any job done. We're happy you love it! Thank you for sharing your story with the community. We appreciate your feedback, and are glad you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Hooked on Word and Excel.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a desktop on which I use I write and do spread sheets so I'm not sure how much I will use it on the laptop. But if I do any at all I will need it. One can't do without it. We're hooked.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    15 months!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    15 months membership can be used up to 6 devices! Look for the discounted price as you purchase it along with a laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Does everything that it supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Not so happy about annual payment, but nice prod..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some suggestions for better ways to share one drive, and I would like some trainings in Spanish for some of the programs, other than that, everting is better and smoother than previos versions

    I would recommend this to a friend