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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 11,144 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, well worth the price. Easy setup and download.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft 365! I prefer this google any day!

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Great except

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the fact that you no longer own the program. You get it for one year, so basically you are renting it and at the end of the year you get to buy it again. But there isn't really another choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Still the best spreadsheet and word processing sof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Word and Excel for 30 years. It just gets better. Even though I'may now retired I still find both products very useful. Microsoft makes user friendly intuitive products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    M365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expect less. The world changing release dissapoints in thhe details that MS has been rightly proud of as integral to the stack. AIy is beginning to fragment across platforms. Do people really us Word or Publisher to the nth? Not if you ask the right questions …. Security —Please, please please make it magagable across Enterprise and consumer distributions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so glad I can use on all my devices. Microsoft once again comes through with a suite of apps for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Way to Purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a much better way to purchase this platform rather than in the old days of purchasing the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding suite of productivity tools

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Office for years and this is the best way to use the software. There is nothing that even touches Office, and this also gives you Onedrive storage, Skype credits and a lot more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great program!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program was actually actually recommended to me by my grandson. It has definitely lived up to the praise he gave it@

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 seems OK - as with any new program - it'll take a little bit of time to adjust and learn the new features. I like how everything is sync together and sharable between people.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Microsoft office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Microsoft office 365 as a subscription because it keeps all our computers updated with all the advances for the software. My husband has 1 business and I have 2. The tweaks are nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a family with students. Hoping they offervdealsonce it expires

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product for the price and savings Thankyou

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    good deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodeal. Now I can cover all of my devices with genuine Microsoft products. From phones to laptops to desktops.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Full service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get all the products in one package and get to use across all your machines.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Program is needed and helpful. Happy that with the Tech Support I am able to install program on all my laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    MS Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have. I use it all the time. If you had and let your subscription lasp. You will wish you spent the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Very good ms office with 5 licenses for Mac and pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. You can buy it for a nominal price with 5 licenses for both Mac OS and Windows 10. Only caveat is that you have to renew subscription every year. Do not know what will happen if you do not renew. I guess automatic updates will cease. I wish that Microsoft would abolish the 25 character installing key. Seems very arcane. I am sure that the brains there can come up with a better solution. All in all a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and share

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use and set up as well as share with the whole family

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Not so happy about annual payment, but nice prod..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some suggestions for better ways to share one drive, and I would like some trainings in Spanish for some of the programs, other than that, everting is better and smoother than previos versions

    I would recommend this to a friend