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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11180 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 11,180 reviews
  • Rated 5 out of 5 stars

    Purchased to have Office 365 on more than 1 PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a single user copy of Office 365. I just purchased the home version to be able to install on more than one PC., The product is a good product and the features are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup and great signal strength for my 2 story 3000 sq.ft home . my family has had at least 8 electronic wireless devices going at the same time with absolutely no performance issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great family product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our family loves our Family Microsoft 365! I purchased it when I purchased my HP notebook. Able to share with both my sons. great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is better than the old office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think I really needed to get a new office program but I'm so happy I did!! The 365 is a lot easier to use than my older version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, was emailed to me quickly. I love that I’m able to share it with my family or on several of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have product especially when going back to the workforce and can use these applications on to go or on your computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is supporting you in teh workforce.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love 365!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Microsoft Office 2007 for quite a while and love Office 365! It is an easy transition for those wondering whether on not they will be able to switch to a newer version...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, well worth the price. Easy setup and download.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Office 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it for years with three different computers

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the product and very satisfied with it

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    if i purchased this it was not intentional

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have office 365 already so i'm going to double check and make sure i didn't also pay for microsoft 365 family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had to sop using my employment use of Microsoft 365. The tech, Barinia, made the transfer and all went well. Even though I am a semi-mediocre tech person, it was difficult. Geek Squad got the transfer done perfectly. Barinia came to our home and got it all done. Amazing quality work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can share with up to 6 family members. No more sharing documents! Win Win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software was easy to install. After you put in your license number, it literally walks you through the installation process.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love this item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is excellent to me and my family is love

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy process and good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the family subscription and I was surprised at how easy it was to get my programs running again. I would recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Debbie,

      Thanks for sharing your experience. We're happy to hear that it was easy to get everything running.

      Have a great day,

      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    good product but would not purchase from geek squa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Microsoft products but i will never purchase from Best Buy Geek Squad ever again! I purchased a year subscription and somehow they cancelled my subscription after 27 days. Nobody could give me an answer as to how that happened! Geek squad continuously sent emails that it was urgent that I take action to install my product but I had already installed my product three times on three separate computers. There was no offer to remedy the situation from Best Buy or Geek Squad but Microsoft took care of it!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Full service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get all the products in one package and get to use across all your machines.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family Package

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is much better and friendly for users like me. My whole family shares one product. Its a family package

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Its Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge program, but necessary. Sometimes quirky, but all in all it dose what it needs to do. I am not sure about the 1 year subscription, It may be better to get the full version and use it longer.

    I would recommend this to a friend