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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 11,218 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We resisted going to the web version of Office, but the ability to move seamlessly between all types of devices and easily access remote files is pretty slick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    1st time using 365, I like it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use. Price wasn't bad, I am just not sure if I like paying on a yearly basis.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy, I would recommend this product for Microsoft products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I procrastinated about making this purchase but I'm so glad that I finally did. It's made my work so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Does everything that it supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This store is always clean, professional, and helpful ! My boyfriend and I love working with kareef ! He really knows everything in the store. It's not one thing we didn't ask about, he didn't know about the product. This is the only Best Buy we will come to ! And my boyfriend have sent his friends and family there, and they love the store and good deals. And of course, they love Kareef too ! Thanks guys, keep up the good work. We will be back if we need other tv, or laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this has helped my transition over to a Mac! I love the fact you don't need CD's or USB drives to install this and I get to update it every time there is a newer version!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great family purchase for this year, we are taking advantage of this product 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The basic program is very good and easy to use on a mac

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Office 365 to go with my new computer. It works GREAT for everything i need. I only wish there was a version for more than 1 year with multiple devices. Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365 Microsoft family

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we cant figure out how to add to the all 5 computers A bit frustrating But I'm glad I now have this back on mine as I use Excel alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A GOOD BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT FAMILY PACKAGE! WORTH THE MONEY. A GOOD BUY.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    The only way to do Office and OneDrive at home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I priced out how much it would be to buy Office every 3-4 years VS having the subscription and sharing it with two other people in my house, O365 is WAY cheaper and beats a subscription to Google Drive by a long shot. Think about it, the most current version of Office accessible at all times and across five devices within the same household this is the best and cheapest option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was great, but I realized that I didn't get the product back. To install on my grand daughters computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program. I bought it for our new computers and even put it on my tablet. Very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, provides good programs for my entire family. I have always liked Microsoft products, and this one doesn’t disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Full service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get all the products in one package and get to use across all your machines.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Necessary Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if there's a need to review Microsoft office, because it is almost considered a necessity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, well worth the price. Easy setup and download.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy and practique… easy to use

    I would recommend this to a friend