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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11180 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 11,180 reviews
  • Rated 4 out of 5 stars

    update microsoft subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was very difficult with the log in because i had already had the soft wear. need more options like add new key if numbers available

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Family 365 is a good deal and works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family 365 works well once you get it loaded up on all your family devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    convenient and price break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order this every year to put on my Mac. I was glad that I could use my rewards from a recent large purchase to reduce the price of something I buy every year no matter what the price. The only thing that surprised me was that it wasn't downloadable. I had to wait for the card with the product code to come in the mail. Thankfully I had not waited until the expiration day of the software! So be sure to order a couple of weeks before it expires. I don't remember how long it took to come. Also, for Mac users, it is a little confusing because I now have Word for Mac and regular Word on my computer. I will probably have to go to the Mac store to get it straightened out.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    School helper

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having gotten this item, because now I am going back to school, and it comes in very handy!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We resisted going to the web version of Office, but the ability to move seamlessly between all types of devices and easily access remote files is pretty slick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lives Up To Office Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all of the previous editions, this one takes a bit of getting use to; the new features aren't as obvious, but, once I started working with it I got comfortable with them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, provides good programs for my entire family. I have always liked Microsoft products, and this one doesn’t disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. I have my whole family using this software and the best part is 1 price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect Program Package!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office programs are the only ones we use for taxes, work, school, and other things! Perfect package!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Glad I finally decided to purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to set up and love that you can share with other devices. Glad I finally got it for my computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for the feedback, Nicole! We're glad that you're enjoying the ability to share across devices.

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    1st time using 365, I like it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use. Price wasn't bad, I am just not sure if I like paying on a yearly basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tools, seamless integration, worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    family 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great able to put on up to 6 items laptop ..tablet ...phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Business owner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful software Easy to download Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription Worth the Money!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have multiple devices and more than one member of your family the 365 Family is definitely financially beneficial.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for a family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and love the new updates. Not always the same platform and totally worth having it for 6 users

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a necessary software package for any computer. It was quite simple to install and the applications are easy to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family was easy to install and use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great security

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you care at all about the security of your electronics look no further. You're informed of security issues as soon ss they happen

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Office 365 to go with my new computer. It works GREAT for everything i need. I only wish there was a version for more than 1 year with multiple devices. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    The only way to do Office and OneDrive at home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I priced out how much it would be to buy Office every 3-4 years VS having the subscription and sharing it with two other people in my house, O365 is WAY cheaper and beats a subscription to Google Drive by a long shot. Think about it, the most current version of Office accessible at all times and across five devices within the same household this is the best and cheapest option.

    I would recommend this to a friend