Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 11,144 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a program to open files and print. Does everything I need. My 9 YOA even uses the program to do homework on. Simple to install even for people that are not computer smart.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Just what I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything I need. Decided to buy the pack that enabled me to protect other products that I own my I my iPad and other computers in our household works well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Glad I finally decided to purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to set up and love that you can share with other devices. Glad I finally got it for my computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for the feedback, Nicole! We're glad that you're enjoying the ability to share across devices.

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great bundle

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, provides good programs for my entire family. I have always liked Microsoft products, and this one doesn’t disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    SO COOL TO HAVE! AND ON ALL MY DEVICES

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how microsoft finally made something I can use and on multiple devices without having to buy it every-time there is a new version and on all my devices. Talk about convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    easy too use if you know power point

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I could no longer get Microsoft 2010. My grand children have been using power point 2010 in school. They are able to use the 2013 power point without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I needed to add this to my laptop. This works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for a family

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and love the new updates. Not always the same platform and totally worth having it for 6 users

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, I loved not having to worry about my monthly subscription anymore since this is good for a year.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      It's great hearing that you don't have to worry about the monthly subscription now that you've snagged a full 12 months with Microsoft 365! We hope you enjoy your experience and look forward to more of your feedback.

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works slick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We resisted going to the web version of Office, but the ability to move seamlessly between all types of devices and easily access remote files is pretty slick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    convenient and price break

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order this every year to put on my Mac. I was glad that I could use my rewards from a recent large purchase to reduce the price of something I buy every year no matter what the price. The only thing that surprised me was that it wasn't downloadable. I had to wait for the card with the product code to come in the mail. Thankfully I had not waited until the expiration day of the software! So be sure to order a couple of weeks before it expires. I don't remember how long it took to come. Also, for Mac users, it is a little confusing because I now have Word for Mac and regular Word on my computer. I will probably have to go to the Mac store to get it straightened out.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    MS Office is a must

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a plus to have the latest and greatest software for the family to use online and period.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a necessary software package for any computer. It was quite simple to install and the applications are easy to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family was easy to install and use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I are happy with this purchase. Helps handles multiple jobs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for getting work done!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Microsoft 365 Family! It allows me to access my work no matter where I am.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 364

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up on my devices and on my wife's. Worked straight away and is linked to the Microsoft platform

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal. Getting usage for up to 6 computers from Best Buy for same price as for 5 computers from Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tom's Rec...

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is user friendly and comes with great support. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MICROSOFT OKAY, GET RIDE OF THE STUPID UPGRADES

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT REALLY HAPPY WITH THE UPGRADES TO THIS VERSION. IT WORKS FINE BUT THINGS ARE ALL OVER THE PLACE AND NOT WHERE THEY WERE BEFORE. YOU HAVE TO SEARCH FOR STUFF. UPGRADIG SOFTWARE DOES NOT MAKE IT BETTER; JUST MORE CONFUSING TO THE USER OF 40 PLUS YEARS. I HATE NEW VERSIONS BUT WE HAVE TO GET THEM OR THEY WON'T WORK ANYMORE ON OTHER LAPTOPS AND COMPUTERS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Suite thru BBY

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and easy installation and family share.

    I would recommend this to a friend