Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 11,144 reviews
  • Rated 5 out of 5 stars

    Love the new look

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this has helped my transition over to a Mac! I love the fact you don't need CD's or USB drives to install this and I get to update it every time there is a newer version!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent oroduct

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for lap top computers. Very good for middle school students, high school students, college students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s office

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more is there really to say other than it’s office and I have to have it for school! I do like the new add ins though!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super convenient! Easy Download and setup!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download was easy! Works great as you would expect and is a super convenient new way to use the office suite of products.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jamie,

      Thanks for sharing your experience! We're happy to hear that you had an easy download.

      Have a good day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Download

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value thru Best Buy. Easy download, but a little in-intuitive how to link to multiple Microsoft account.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Micosoft windows

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is easy to setup and easy to share to my other computers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Updated software

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft speaks for itself! Works great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as part of a promotion. It is a great addition to my new laptop for work from home and virtual school

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GladysH

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. I do not wish to comment any further.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very helpful

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 3 kids in college this has been an invaluable tool for their school work. Worth it to renew every year.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and fits my needs perfectly. I have had no issues with this product

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Seems nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty nicely, haven't had any issues so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I can share with my daughter!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is great, and the family subscription lets me share it with my family members. easy setup as well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is a must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must. I mean Microsoft word, excel and many great products and with the new outlook its makes it so much easier to use whether its for business or just personal use

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Laptop support

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great deal and works good with my laptop and computer setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used office for years at my daycare. I really like how they have made changes. Now it's updated all the time instead of having to re-purchase it every couple of years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS Office subscription

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, easy option to get needed MS Office products on 3 family laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft 365 Family

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the idea of being able to share on several devices. Also the price was reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great to have that online storage!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from personal to home, & that allows me to now put it on up to 5 machines. I thought it might be a hassle to convert the license I had, but it was simple & I didn't lose any of the time I had left on the annual personal license! It's also nice to have up to 5TB of storage online now... I have 2 computers, & I can get to my files from either computer, since they remain sync'ed. Nice!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Best office suite for Windows

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LibreOffice is nice, but Microsoft Office is what students need to gain experience using because most medium to large businesses use MS Office. Office 365 Home is nice because it can be used on multiple computers, whether macOS and Windows. Of course the macOS install lacks some of the features of the Windows install, but for 90% of what most people will do with Office there really isn't an issue.

    I would recommend this to a friend