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Customer reviews

Rating 4.5 out of 5 stars with 11180 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 11,180 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this subscription comes in very handy every year. With my wife and 3 kids this works perfectly for all our computers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your experience! We're happy to hear that Microsoft 365 Family is meeting all your needs.

      Have a good day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Works as Office should.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft Office for years. I like how it syncs my information to my other devices. Don’t like subscriptions though.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the idea of being able to share on several devices. Also the price was reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Micosoft windows

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is easy to setup and easy to share to my other computers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and fits my needs perfectly. I have had no issues with this product

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy, affordable and convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for this product. Met all of our family computer needs for school and work. Easy to share and download

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Livy,

      We appreciate your review. We're glad to hear that you are finding Microsoft 365 Family to be the right fit for your family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Office is the standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The office product is the standard. It loaded up easily, allowed me to set up an account without issuE and has the functionality of Office. Not sure about having to renew it every year.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we bought this. It even works with my phone so whether we are on our phones or computer it all works together.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jeanna,

      We appreciate your review. We're glad to hear that you enjoy having Microsoft 365 on all your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competitive price; download worked perfectly & added onto my existing subscription, which hadn't yet expired.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For easy to use and I’m glad I have it for the family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to add to existing subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to an existing subscription and it added 12 mo without any issues. Easy to complete this task.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jeremy,

      We're glad that you were able to seamlessly add this to your current subscription. Thanks for sharing with us!

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    multiple software for several devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sales associate helped me understand the pro's and con's of the options to purchase this version of office and it's future change over to the follow-on version of windows.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Office 365! All the programs you need. Easy to install and use. Auto renewal is great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an essential product for me, because I can use it at home for various tasks, I can share it with family members and I have also used it on my work computer. Very useful for personal projects (making greeting cards, invitations as examples) and professional projects (mainly using Word and Excell)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GladysH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. I do not wish to comment any further.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been getting this for the last 3 years. Love that i get updates and the one drive is fantastic. I can share files with my family and all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Software

    Rated 5 out of 5 stars

    Wow! I LOVE IT! Its All About MS Office 365 Home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know what youre thinking. Paying ANNUAL SUBSCRIPTION for MS Office? Yea right! Dude. I know. I thought that too, but youre wrong. Let me ask you this. How often do you buy new phones? New PC? New Mac? New iPhones? New Shoes? Clothes? Every year? Yea, thats what I thought. Annual subscription at this super cheap price means you ALWAYS have the latest. No outdated software. ITS WORTH IT GUYS!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Updated software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft speaks for itself! Works great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Price

    Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything installed easily enough. Its a good value. Everything runs smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a great addition to my Microsoft Surface and provides me with all the updates needed to stay current in today's ever changing tech world.

    I would recommend this to a friend