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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11144 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 11,144 reviews
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is it to say good software can't go wrong great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Software

    Rated 5 out of 5 stars

    Solid Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant at first to go this route. I purchased this with a 2-in-1 that replaced my Dell Studio 17 laptop which had Office 2016. I had to get used to a few differences in the software applications but it didn't take long. I like the functionality and what each application does as well as the fact the software remains current with all of the updates. Very useful in my new job.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    office in the cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the possibility to create and editing documents everywhere is great!. It works pretty well on tablets, mac’s, and windows 7.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to used and it come in handle to used it on different devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved Microsoft products. Upgrading to MS365 was the best move.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this subscription comes in very handy every year. With my wife and 3 kids this works perfectly for all our computers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your experience! We're happy to hear that Microsoft 365 Family is meeting all your needs.

      Have a good day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Office 365! All the programs you need. Easy to install and use. Auto renewal is great too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    transition takes a little time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that this will be updated during the subscription period is great and all. however, the one drive thing is taking a little getting used to. the files do not upload instantly or even the same day sometimes Overall I am very happy with this product and am confident that the transition will be smooth eventually. I do not ask very much of it, just documents and spread sheets. I am really happy to be able to look forward to accessing all of this material from different locations and different devices without using team viewer or drop box

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Microsoft office! It’s super easy to use and easy for essays

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Works as Office should.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft Office for years. I like how it syncs my information to my other devices. Don’t like subscriptions though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to add to existing subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to an existing subscription and it added 12 mo without any issues. Easy to complete this task.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jeremy,

      We're glad that you were able to seamlessly add this to your current subscription. Thanks for sharing with us!

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competitive price; download worked perfectly & added onto my existing subscription, which hadn't yet expired.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft Office 365 for family

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Microsoft Office for the family and it works fine not much more to say than that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer monitor was just what I was hoping for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble, good clear image, fits perfectly on my desk, is easy to operate - I couldn't have wished for a better product. The service at the store was very helpful,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Word and Excel

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We mostly use Word and Excel. Nice having it on our laptop and our desktop pc.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy, affordable and convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for this product. Met all of our family computer needs for school and work. Easy to share and download

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Livy,

      We appreciate your review. We're glad to hear that you are finding Microsoft 365 Family to be the right fit for your family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in our family can use it! Definitely need this with our new Apple computer!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we bought this. It even works with my phone so whether we are on our phones or computer it all works together.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jeanna,

      We appreciate your review. We're glad to hear that you enjoy having Microsoft 365 on all your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    It worked well.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well. It allowed me to use it on all my computers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting to get this program for awhile. I like the programs they are easy to use and utilize.

    I would recommend this to a friend