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Customer reviews

Rating 4.5 out of 5 stars with 11144 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 11,144 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. First time buying for my business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Getting the work done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Makes my tasks easier. Some things appear new but basically the same as the past.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We aim to make your life simpler. We're glad that 365 can help you get your tasks completed with a familiar feel!

      Tom
      Microsoft Office Team Microsoft

  • Rated 3 out of 5 stars

    You know - it's Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office, folks - we all know the rest. I've never used any other word processing software, so I've got nothing to compare it to. I love Excel, for everything from actual spreadsheets using math and all that, to lists and inventories. I'm furious that the folks at Microsoft make us pay an annual fee - really furious. I probably should bring this to a halt before my fury erupts into language not suitable for this venue. So, to wrap it up, love the software, hate the maker.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello MerryT, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good software especially if you need more than one user I would suggest buying the family plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nickie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am by myself but buying the mini Mac I wanted to make sure they had the correct products to run there computers thanks. My sister and brother in law are very happy with the computer. there apple computer is 20 plus yr old

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Needed for high school

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was on sale and needed it for my high schooler. This is a great software. Will renew next year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend purchasing this over one device use for less money, has definitely come in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got it this time… for real

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I tried to buy this I brought the software programmer and I asked if it was the correct one and I was told yeah. 6months later I returned to the store. I was informed that I didn’t have Microsoft Word and I was confused.. so then I had to purchase the correct thing. Please make sure you buy the correct product. Asking the staff won’t prevent this and you will save money doing so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Templates for each segment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I will be able to share and work on documents with 5 other coworkers, regardless where we are located, through the cloud offering.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy office every year and it is awesome! I can use it on several computers and it is so easy to install I would recommend to my family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase and super user friendly to set up on multiple devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Office at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally Microsoft has come up with a way for all of us to have Office at a fairly reasonable cost. It is easy to manage and I love that it comes with Access as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download. Make sure that you have your receipt handy since you will need the numbers from it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jesser,

      We appreciate your review. We're glad to hear that you had an easy installation. Thanks for sharing your tip on keeping the product key handy.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microsoft product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product that I have ever bought! I would definitely recommend this to other people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to get MS Office for the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and great way to get all the MS Office products on all (up to 5) of your home PC's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth and easy and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use Microsoft 365 everyday any more and that is why I could not award all star compliments. I do want to thank Geek Squad and Best Buy for helping me with the purchase and installation. Not only do I live in the boonies, but I also do not get into town often during the pandemic. You people handled the purchase and installation on my laptop and tablet with ease. Many thanks and kudos to you! You people really are the best!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office was very easy to install. We just simply purchased the card at the store and installed on 5 devices at home. Programs are simple and user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I recently purchased this for school purposes. The integration between different platform is awesome. I can use my phone, tablet, or my laptop and its all integrated. My spouse will br using this once she starts school as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eternal version of MS Office. Hopefully it’s a better value than the non-subscription version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for famiky

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome if you need to do math for school, really good for school work, I highly recommend

    I would recommend this to a friend