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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11159 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 11,159 reviews
  • Rated 4 out of 5 stars

    MS365- too many packages in the bundle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family plan is a good plan if you have a large family each with a laptop and who need all the features the MS365 provides. For us, who use only 3 of its components, on possibly 2 laptops, it’s a little too much. But the other packages are there in case we need it. Also, we did get a rebate making it cheaper than the MSOffice version. I hate it is only a 1 year subscription- unlike in the old days when it was almost “lifetime”. MS stop being greedy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MS 365 Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product for small or medium organizations

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simply the best Office product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you have several devices / family members. Easy to use and gives you all the updates you will need. Activate and you are off to the races.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Office is the way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needing an upgrade and this did not disappoint. Added more for the whole family to use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use this product for years. The best, no compliants

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy installation, number of licenses and constant updates make this product well worth it's relatively low price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a need not a want. Definitely worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Software

    Rated 5 out of 5 stars

    Office for 5 people for a year, what a deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so great, the software automatically updates and when new versions of the software come out, you get them. No more being stuck on 2010 when 2013 comes out, etc.. Sure you are now on a subscription plan which has annual costs, but keeping everything up-to-date and running across 5 different PC's or laptops is so easy to manage t it is worth the cost!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 4 out of 5 stars

    Good deal for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Office product when I purchased my new Asus laptop. At this time I have limited need for Office, but there really aren't any word-processing programs in Windows 8.1 I discovered. My 2 daughters also needed to keep their Office 365 subscriptions active, and this covers 5 devices, so I covered all the bases, and still have two devices for future use, if needed. For about $50 at the time I got the laptop, it was a good deal. It will definitely meet my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Perfact for my Macbook Pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tutorial given to new users. Works perfect with my MacBook Pro. I hate it only last a year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    MS365

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work Great! Easy setup, no issues. I would purchase it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for mi family Very easy to use and the 1 tb of store very useful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid programs with lots of features, easy to get started with & use. Easy/fast install process.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Making this more Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for a small business. Was able to quickly download the product on each computer. Has everything we need included and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Wins

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new computer is an excellent one to do the work we need to do to keep up with out financial and business work. Thank you Best Buy for recommending it to us and the transferring our information from the old one to the new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of breed. Always easy to understand even when they upgrade. it's hard to imagine a competing product used in business, school, or home situations. I do wish they had left the holidays on their calendar, when planning travel it's nice to know what days not to travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan and Geek Squad help!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plan for multiple devices and family members. I already had a membership so when I bought my new computer from Best Buy, I got a discount on this program and was able to extend my current plan by a year with the help of their Geek Squad staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Days of Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 provides peace of mind for me and my entire family! So important not to have to worry about backing up everything.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Essential software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s almost every person’s essential software program for school or business all in one download. Easy to setup and use if you have used previous versions. Plus I can use it one more than one computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Without Microsoft 365 my records were a mess!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 has been something I have had on my PC for a number of years and I have found Excel and Word to be extremely valuable to me in my family record keeping and correspondence. I would be lost without both of these products. For years before I my computers I had to maintain all my records and write all my correspondence by pen or pencil and that was never as neat and a presentable for my work. Then making correction or additions or other modifications or notation was a pain. Now 365 has allowed me to maintain excellent records and always provide work I am proud to share with others in my family and friends or business associates.

    I would recommend this to a friend
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