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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 11,165 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    code easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use the emailed code, need every year to use

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked out great for us because of several computers needing these programs

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      When equipping your devices with the tools they need, you can do no better than to pair them with your new Microsoft 365 Family subscription. It truly includes all of the features and functionality you could need! We're happy to be a solution for you. Thank you for sharing your thoughts! We appreciate it, and are glad you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    365 Microsoft family is a great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the family A little hard to navigate to Add It to Other People's Computers But It Works

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome product to have I use a fair amount of these products and it makes my job easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can get by with the free online, cloud MS services only for so long. I finally purchased a subscription and I'll never go back. The local applications provide so much more functionality that's needed on the daily.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Incredible Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third year on Office 365. I have found it incredibly useful since I do not have to pay a large sum upfront to use the amazing services included with the subscription. The multiple user setup allows me to put this on my home computer as well as my travel computer so I can always get work done when I am away from my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    What can I say, its Microsoft!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time user of Microsoft's products. Installed on new Galaxy View 2 with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office365 is installed on my 2 windows 10 laptops, works seamlessly on both. I am running windows 10 creator update 1907

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Family 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that i can utilize this product on my electronics and be linked.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The ability to use multiple devices is a huge perk of your new Microsoft 365 Family subscription! Whether it be its functionality, or simply the many features it hosts, we're thrilled you have found it to suit your needs. Thank you for sharing your experience with the community! We appreciate it, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price for family use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for family use. Geek Squad helped us to install on all laptops in family!

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Covers all my devices operating needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most people I have many devices and a family with opearting systems needs. It is nice to buy once for thoses needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Auto save feature is both good and bad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had Office 2010 so there are differences. It auto saves documents as you work on them which is nice but sometimes when you use an old document as a template it can be frustrating if you want to keep the old document as it was. You can switch off the auto save. Just need to remember to do so. Otherwise still learning the differences.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 family subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install more than one device. Microsoft is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can buy just one and share it with my kids so they can do their school work. It helps me with my spelling and punctuation which isn't the best but anything helps

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a easy to use software and I was able to put on several computers,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very hesitant to purchase the Microfsoft 365. I'm so accustomed to downloading the software to one computer using a disk or key code. I'm happy I purchased this product. It provides me with the flexibility to use it anywhere I'm able to login to Microsoft and I can share it with other family members.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and cheaper than even getting it through Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BestBuyHappyCamper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for home computing. I use parts of it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's MS Office, What Can You Say?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functionality of MS Office is difficult to question. I have never been a fan of MS however, it does work well and the expanded functionality of OneNote has finally made me a fan. I am not a fan of the Cloud, but even the cloud works well for the efficiency of this product. While I may never be a Microsoft fan, the product continues to dominate the field.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, kids use for school, best way to go if you need more then one copy

    I would recommend this to a friend
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