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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 11,165 reviews
  • Rated 5 out of 5 stars

    Standard product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary evil! Had to purchase if I wanted to use Excel and Word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's office it does what it does. No need to complain or brag. Office just works. Like the storage you get works with my iPad and pc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    grand son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my grandson who is 10 loves it Hoping he will get into IT CAREER WHEN HE BECOMES AN ADULT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great updates...multiple devices

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great updates and all-in-one solution for entire family not just one device.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for the family!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is helpful for my family and me! We can all use MS for all our projects!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      It's all in the family! We're thrilled you guys are all satisfied with 365 Family.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have for any biz.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for any biz small or large. From spread sheets to email must have.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    OK, but ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased an Office subscription through Apple to use the Office apps for document editing. Unfortunately, you can't use this card to extend an existing subscription unless it was purchased directly from Microsoft. I had to cancel my subscription through Apple and get a refund for the unused portion before I could use the card. I would purchase this only for an initial subscription or to extend an existing one purchased directly from MS.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It comes in handy when you need to some school work.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Steve,

      Your new Microsoft 365 Family subscription is perfect for taking on all kinds of work, including school projects. We're thrilled you are enjoying the multi-use functionality of your new setup! Thank you for taking a few minutes from your day to share your experience with the community. We appreciate your insight!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so used to the old versions, It takes some getting used to but there are tutorials to help I just haven't had the time to get into it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is doing what it was designed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Microsoft products for years, Just one of those must haves

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We couldn't agree more that 365 Family is a must-have! Thanks for sticking with us!

      Best,

      Tom
      Microsoft Outreach Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    micsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this program it is so easy for me to do all of my thing

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    LPR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS KNOWING I WILL ALWAYS HAVE THE MOST CURRENT EDITIONS.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use and Maintain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Use and Maintain. Requires little or no effort from user to fully function.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a fan of Microsoft products Recommend anyone working in office or school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can use Office on my Mac!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does take a bit of playing around with it it but I am finally getting a hang of office on Microsoft Office on Mac. It just makes life easier and with the included online storage, it is a cinch to save docs to the cloud and switch between devices including a Windows 7 Laptop, my iPad and even my Phone. Mail merge was the one thing that took me a while to figure out since it was a little glitchy but otherwise, very happy with this purchase. Home Edition allows for the most downloads I believe. Worth the $!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    MS 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this at work, now I have it on my home computers as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment if there is more than one computer in the home with multiple users

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product and reliable method for getting Office. Easy to use and great support. Price is kind of steep.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looking-out for the Customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing MSO is a great convenience and obviously almost a must anymore seeing how it's commonly used product. I hate the annual subscription concept, but BestBuy did me right in offering it at a discounted rate with 18 month membership at the time of purchasing a new LapTop. Thanks BestBuy!

    I would recommend this to a friend
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