Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.5 out of 5 stars with 11008 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 365 Family subscription, particularly its ease of use, compatibility across multiple systems, and affordable price. Users appreciate the software's performance and the convenience of cloud storage. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 11,008 reviews
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Convenient, Use-for-everything software

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is a software I always use for school, work and crafting. I love that you can walkout with the Card/subscription from the store but if you lose it theres no need to panic since the “Longer than the wall of china-Keycode” is also emailed to you. Good i love technology!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. W.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this package. However, it should be so if you have less than six family members, we should be able to choose the lesser. And Adobe should be included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 for Family

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Microsoft 365 Family. Working on getting it installed on all the required systems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is woking fine but a bit expensive, other than that didn't have a problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid programs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid programs with lots of features, easy to get started with & use. Easy/fast install process.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Ease between devises

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using MS 365 on my iPad, phone and laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this software because I was not sure if my current subscription of Microsoft 365 would transfer to my new computer. It did so I reached out to Best Buy, and they credited my order for the software purchased. Easy process and handled well by customer service. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 is always a good bet!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS 365 is -- as always -- a solid product. The apps are reliable, and the family version allows multiple family devices. Good purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Automatic renewal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My automatic renewal did not go through, so I had to go into the store to correct the problem. I was charged by Best Buy but the renewal did not get through to Microsoft, so I lost access to all my Microsoft files. They fixed the problem and gave me a discount for my trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features and functionality! Plus family gets to enjoy also on their 5 other devices .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfiec

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to share with grandson for his schooling

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! Cheaper to buy here and it comes with extra storage on your computer.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Best MS product I have used

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Mac user I avoid most Microsoft products when I can. However, my Office 2011 was showing it's age, so when I upgraded my Mac and did the same with Office 365. I will say this was the easiest MS product I have every installed. Works great across 3 Macs, 2 iPads and 2 iPhones. I took one star back because it is slow to load the programs (this may be a Mac issue) and when offline it wants to verify my subscription which is annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Works for me so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have only had a chance to use Microsoft Word. I like the package so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can buy a family membership but hate I have to renew every year in order to maintain use of the product

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    family office

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to put on several computers , plus opens everything I need for my business

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    MS 360

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine! Have been using product for many years without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Family share

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Access to the aps for family and 1gig onedrive storage. Price was right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrading

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously had 365 for an individual computer. After purchasing the family version it was a bit challenging to set it up to all one account. Once we spoke with a representative we were able to work it out and have a credit for the remaining months for the individual subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    MS365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program assists me in providing office applications such as calendar and is able to be used on several different devices. I only wish that I could purchase a non-subscription edition that would provide these tools.

    I would recommend this to a friend