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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11159 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 11,159 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome software! This came with the purchase of my Apple desktop and I’m loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ I had an excellent experience at Best Buy! The staff was knowledgeable, friendly, and went above and beyond to make sure I found exactly what I needed. The store was clean, well organized, and it was easy to locate the products I was looking for. I especially appreciated how quickly I was helped and how the team explained different options without being pushy. Great prices, great service, and I’ll definitely be coming back for my next purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    program's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It offers allot of programming for your office and for your writing tools along with creative mind for a good price i feel like but i still feel like they could be more descriptive on the product itself and how they all work before buying into it

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Best MS product I have used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Mac user I avoid most Microsoft products when I can. However, my Office 2011 was showing it's age, so when I upgraded my Mac and did the same with Office 365. I will say this was the easiest MS product I have every installed. Works great across 3 Macs, 2 iPads and 2 iPhones. I took one star back because it is slow to load the programs (this may be a Mac issue) and when offline it wants to verify my subscription which is annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MICROSOFT 365 Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need for my new mini PC and with the family purchase will use on a couple other Laptops. So far I am pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Outlook

    Rated 4 out of 5 stars

    Outlook has gone downhill

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is still great but with one exception. I preferred classic outlook because color coding helped me keep my schedule straight. This is something the new outlook did away with. Classic was working great until a couple months ago it stopped pulling my new emails from gmail account. J nowongwr use outlook. I use the rest of office just fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Idea "your Office where every you are"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using M.S.Office since Office 97, and every new one since, 2000, 2003, 2007, 2010, 2013 and now Office 365 Home. I was hesitant about using it, thinking it would only work if I was on line, but you just need to be online to download it, and use the cloud to save your work. but you can use Office 365 all the time, and all the Office features that you have come to know over the years. But the best thing about Office 365 is saving your work to One Drive, No more saving your work to a thumb drive to bring you work with you. Another great feature is you only need 1 office product, Office will work with PC and Mac alike. NO problems with it, been using it now for about 5 weeks, and it has made my computer work more productive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Effective product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The advantages of this subscription version are that updates are automatically provided and that its functions are available anywhere. The disadvantage (if it can be called that) is there is an annual cost, so the length of time one uses the programs, the more expensive they become. Admittedly, that is from the perspective of an old grouchy curmudgeon.... More seriously, this seems to be a fine product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows product does what it's made for love how you can share with family

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Software

    Rated 5 out of 5 stars

    Finally, an Office that looks as nice as it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my household, two PCs and one Mac. And the local apps for both work great. I run a small communications consultancy from my home office, and having free access to OneDrive and real-time file sharing has streamlined collaboration and version control. This really makes small business tick. I haven't spent much time with OneNote, but am looking forward to getting more familiar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    App needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It benefits to have the plan because you can't really do anything without the apps. It makes life easier and less complicated .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cloud option is easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this product, it’s easy to use and the annual subscription. Don’t have to worry about it.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Microsoft 365 is a must have for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that having my Microsoft 365 applications available on all my devices makes for smooth transitions. Sending and receiving last minute updates are just a click away. A must have! !

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Accomplishing my life goals.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Microsoft 365 family . I wanted to use the excellent for medical, doctors, personal and genealogy. Create our life history and story.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft works for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Microsoft product for school use, what else do I need to say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to get started. No complications with ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    MS365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program assists me in providing office applications such as calendar and is able to be used on several different devices. I only wish that I could purchase a non-subscription edition that would provide these tools.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    microsoft office has been around for years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the staple of true office programs. I have purchased a new version of this each time i bought a new desktop, laptop, and now for my surface tablet. This has a set of programs i cannot live without and the imitators just dont compare. Dont give in to cheaper products, remember....you get what you pay for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth Experience & Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased Microsoft 365 from Best Buy and couldn’t be more pleased with how simple and seamless the entire process was. From checkout to activation, everything worked exactly as it should—no tech headaches, no fine print surprises. The digital delivery was fast, and I appreciated the clear instructions for setup. Within minutes, I was up and running with Word, Excel, Outlook, and all the tools I rely on daily. Best Buy made it easy to get exactly what I needed without any hassle. If you’re on the fence about where to grab your Microsoft 365 subscription, this is your sign—Best Buy’s the move. Great price, great service, zero regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program. I needed this so I could still work on documents at home and at work. We had computer issues at work and I needed to use my computer at work. I was told we were upgrading to the 365 world so I decided to get this so I could start exploring it.

    I would recommend this to a friend
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