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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 11,165 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value for Microsoft Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows up to 6 people and all of their devices to access the suite...great value!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rick,

      We appreciate your review. We're glad to hear that you are enjoying the value of sharing your subscription.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Product had to be downloaded to my pc from an overseas location. It took a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the entire family. Nice that it’s in one package.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple install from Microsoft. This is the second one I've purchased and is nice to be able to install on all my systems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is so easy to use. Definitely the right decision to do the online download, other than purchasing the complete program that is what too much money. I feel that I have to purchase the program every year anyhow, just to keep up with technology. This is a great alternative. Also, easy to share with family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works as desired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my MacBook. This works exactly as desired. I’m happy with the product and service from bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    must have for multiple PC's/Macs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    subscription based 1 year up to 5 computers. doesn't brake the bank and always have current version of office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1TB cloud storage with office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are several good features of Office 365. First you get 1TB of OneDrive storage for each of the 5 users. Second, you get updates to Office as they are released. Third, it's a much smaller footprint than regular office 2016. Therefore it is great for tablets which typically have a much smaller hard drive for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price all my equipment and phone covered will wroth it for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    MS 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, easy to install. very useful and quite usable.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    A Must for Any Computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best value and system to use cloud storage that also has an office suite with it. I use OneDrive and Excel almost daily. The versioning history of files has saved me when a file I was working on got corrupted.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Great Transaction!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i loved so much.. not only is it cheaper than the official website, it's also free shipping and include everything! (Y) by the way, it said in the package that it's for 5 computers and 5 tablets but didn't include the phone, but when i installed it in the 5 phones were included, so no worries about it. big thumps up!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Outstanding value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The number of computers etc that you can put this on makes this an incredible value for the money and an asset for schooling.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for a great price.Easy to install and prints awesome

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Offie 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was essential that I added Office to my Microsoft computer and they word well together. Been able to learn new and exciting features that I can use around the office to impress my colleagues. I don't mind paying an annual fee as it will provide the latest capabilities.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review with us. We're glad to hear that you are learning the new features of Office 365 and using them to impress your colleagues. Best of luck in your career.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I have been using Microsoft for years.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using Microsoft allows me to interact with work, etc. Great overall software.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is helping you get work done.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is serious software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only touched the surface of what this software can do. I'm slowly making good use of it. This does a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install and run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 is simple to use and has all the functions of the full suite and best of all it is cloud-based software application.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    One Stop Shop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good software and very easily installed. It's also very user-friendly.

    I would recommend this to a friend
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