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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 11,168 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    6 user sign me up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Six users definitely worth the money paid

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 one year subscription is worth the price especially when needing to update multiple computers.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good it was the best and it works really good for a family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to download and understand. I will recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just got better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive update to an old standard. Very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved money with all my family using this software

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Got a deal with computer purchase.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable MS Office. Buy with a computer, save $20! Good deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have bundle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy. Must have bundle. Perfect for work and school.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      HI Jani,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is coming in handy for work and school.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love Office Programs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft Office programs and this one does not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Program is good / pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Microsoft Office programs a lot and they are easy to use. However, do not like the idea of having to pay to renew the program every year, but that's the trend now. You can get a bundle with a one time fee that is a little higher, however, you do not have access to updated programs. Would have preferred to pay the one-time fee and just used the same program version year after year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the perfect package for all my work and school needs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to implement and use-shared by others in family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great to use add'l features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to be able to use the iPad like a reg computer/laptop! Ease of installation....use it all the time

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great love that its compatible with multiple devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Correctly perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier than previous versions, 365 is a lot better than older versions, one drive is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it set up on 3 computer's and it has been very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    It’s different.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had the stand alone software. You do have to update each year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have word for the computer. I just wish that Microsoft would just come with the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Easy MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and manage. Just have to make make sure you have or setup a Microsoft email account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hesitant at first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Microsoft Office products both professionally and personally for several decades. I was not thrilled when I had to switch to 365 and begin paying an annual licensing fee. But... the installation was quick and the new version appears to support all of my old files.

    I would recommend this to a friend
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