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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 11,168 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease to work with can access files from the cloud. Five computers for one fee. Online help just great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It's office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than having a few issues with loading the program, I have found it to be easier to use than the old system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product quick delivery easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Working From Home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working from home on my laptop, good deal while on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365 office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that my Microsoft Office will always be up to date with this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on all our laptops. Works like it should.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We're glad to hear that you had an easy installation.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good deal, and by getting the card, you save yourself from needing to give microsoft your credit card data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Brainerd with 3 family members all needing office 365.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chris,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is a great value for your family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    good for what it has

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this product 5 stars but it was harder than it should have been to install. I put it on my business computer and that seem to take about 30 minutes to install and then was hard to find on the computer. (I'm not an everyday computer user). I attempted to install it on my boys school computer and ended up with a trojan virus from the site and that cost me another $150.00 to get fixed. the computher was one day old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    windows convert

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first, I should Tell you I have been a mac person all my life. Then , this last computer had so many issues. so, I went windows; It was little getting use to but I love it. I'm still unsure about Microsoft money but i love working with it. inmost cases it is exactly like using a mac. I will never go back .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    very good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it very much and I would recommend it to every student

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dependent on Microsoft Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, everything works well. I'm sure most are familiar with Microsoft applications like Excel, Word, Access, etc. Microsoft continually improves them. This year, like many others, I continue to use and enjoy their applications for both work and personal matters.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a newer version of Microsoft. Easy to install and great that we can share in the family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for, easy to install (simple direction & tech support) Price , fair market value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always useful for work productivity. Easy to install and share

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software and easy to use works great on all computers

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s doing what I need it to do!! Works great. Has worked for all my computers and ipads

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great option for renewal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easiest option for international purchasers. Simple and fast

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    GREAT PRODUCT AND FULL FUNCTIONS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product has everything i needed, plus the ability to install it on 5 devices is and added bonus

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Get the Suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process was quick, easy, and painless to get the full suite of applications downloaded and running.

    I would recommend this to a friend
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