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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 11,168 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Proven Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great tried and true products that are a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family is an amazing set of tools that ensure your productivity and reliability of office work and tasks. All of the tools that come with the suite represent a marvelous piece of software for them selves, but combined they present the best set of software tools probably ever put together business-wise.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have theses choices on your computer or laptop! It's nice you can use it on 5 devices!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchased surprised me. It gave us 1 TB each of cloud storage, Skype minutes, and Office for 5 computers. It was well worth the $$ spent on this purchase. I'd go this route again, as it is cheaper than purchasing it elsewhere. Besides, for the same exact product, why would you pay more?

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accessible on other devices. Worth while purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still a great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure about the idea of a subscription rather than just buying the program but with thought I looked at the idea similar to many virus protection programs... Every year I get the next great version at minimal expense. That is a new concept in Microsoft Office who has a new version every couple of years. The cost of 2 yrs subscription is less than having to replace it completely when the next version (2015?) Is released.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft defense

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new products capacity and capability with the iPhone 14 max Pro and other tablet features. It saved me from near cyber death Apocalypse! Microsoft defender for the win!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for my office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really perfect for my office. Does absolutely everything you’d expect from Office!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Highly recommended for work or home.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    cant live with out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works for all my devices and then some. must have

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So easy to install.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to access and to install. Trusted company since the 90s.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy time installing Microsoft 365 Family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good way for office work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past I had purchased Office 365 for one. Getting this version was a much better value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hope

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and can’t wait to buy more for future uses

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All I need in one program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 is versatile and novice friendly. It is great with both home and office tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to get office for cheap from my employer, so this was a tough buy. After doing the research, I went for the retail version so I could get the 1 TB of online storage. I was already considering subscribing to Dropbox or Google Drive, but being able to get the software and online storage for an extremely competitive price made the most sense. Plus, since I bought it with a laptop, it only cost $80. It will be $100 to renew.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgrade time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade of an old standard. What can I say, it works - the same as it always has - and - will.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for 6 family members and it’s for 1 year

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great for the office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was difficult to get use to the new settings but now that i have played around with it i love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great product for work or Home. Provides you with the tools you'll need to succeed.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Micrsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with having 4 kids in high school must have

    I would recommend this to a friend
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