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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 11,168 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be more happy with the purchase! Highly recommended to all. Easy to download and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WindowsLover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to put windows on 5 computers or other devices and getting the free updates!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360 purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price on the market if you have tech service with Best Buy. With the discount you purchase this at a discounted rate. I will only be purchasing Microsoft office from best buy. So worth it. Best Buy sends you a code and you just enter the code to renew.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy and perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy installation and another reliable office product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs. Hasan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a very rewarding experience the day we bought the computer tower.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can't live without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Office 365. Easy to install. Ability to choose your plan and payment options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well on multiple platforms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using some older versions of office and needed to upgrade. I'm not a fan of the yearly subscriptions Microsoft and Adobe have gone to but being able to install on all my devices (2 macs, 2 PC, 2 iPhones, 2 iPads and an android tablet) has been nice. If I were to have purchased the software outright it would have been prohibitively expensive and you wouldn't get the current versions every year for that high price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Office 365 easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 user licenses so all office products I use the same version. Easy to download and install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to download, so far no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and so far no issues. i've only downloaded it on my iMac and intend to download it on my pc.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Oky

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **********************************is oky not bad .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to install highly recommend great buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TandP365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 HP laptops and Microsoft family 365 together . My thoughts were as long as we were both going to be using the 2 laptops for personal use, the family 365 would be very useful to us. I do a lot of work with spreadsheets and my wife does a lot of online purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-line Microsoft does take some getting used to!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is definitely something you have to get used to when you come from an office background. Having said that, Best Buy had it on a great sale; remains to be seen whether or not we'll buy it again next year.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy to install and start using immediately.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Office 2010 for five years and was leery to change, but I found it very easy to use Office 365. Much of it is very similar to Office 2010, but is more compatible with Windows 10. So, I didn't have any glitches when I started using older files with Office 365.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I purchased the office 365- it can be used on multiple devices and updates when there is one available. I was also able to use it on my wife's Mac Book. As an extra bonus I got it on sale. It is worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product for a big family.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice package deal & price for a family of 5.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Over thought this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What happened to the day where you could buy the disc and use it on as many computers as you need?! Bought this because I was thinking we would get good use in my home w my 3 kids in school but I haven't needed it yet and already started the subscription. It's going to waste right now:( . Would be better used if I had a kid in college....

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Spend the money to get this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it to have Office on my daughter's McBook. Necessary for college work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful alway around. Like user friendliness. Great helps. Good for all family members needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our new home run business. Wonderful that is can be used on more than one devices.

    I would recommend this to a friend
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