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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 11,168 reviews
  • Rated 3 out of 5 stars

    Be careful while dealing with this type of issues!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same story "Before purchasing Microsoft 365 personal, I enquired from Microsoft as well as best buy customer care about my existing single connection and planned 6-line connections. Both the parties said that I can redeem the existing connection once I purchase the new. Then, I bought the same software and tried to redeem it. Pathetically, it couldn’t secede to do so. I contacted best buy as well as Microsoft to get some solution for my problem. No use. Now, I am paying double amount for two laptops. Be careful while dealing with this type of issues."

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okY but was really disappointed with the service and the time they kept my old and new computers. I had to finish my own setup.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Ms office great as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for up to 5 units. Product as expected. Setup is very quick.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can use this for both my HP and the 2 Mac's that we have.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I had broug the mirosoft product for my computers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mirosoft product work very good. It's good product for everyone to use. Thankyou.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for multiple members of my family and it allows me to use all the programs, web based. We wouldn't go without it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product for productivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only used the word document of the product so far. works like any other Microsoft Office Product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really great product, this is the best!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awsome office student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microsoft office is really great. I have enjoyed using it for my person home based business!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best buy for software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to load this software on all of our computers. Best way to buy software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program was easy to install and easy to use. My grandson and I both are using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Has everything my kids need for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids have this on their laptops. Has everything they need for school. No glitches.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Real Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real simple to install and use also found it real easy to share with other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product...Would recommend to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a whim. Glad I did. Documents can be edited on the fly

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Perfect for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for both home laptops (one for personal, one for husband's schooling). Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for computer. The only down fall is you have to buy it every year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product, despite the operating system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and fast! You dont need Geeks for this. Just be sure to select English language.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signed up for the trial. Transition to the subscription was simple. Needed help at one point getting to the proper sign in page; the online chat was helpful. When I shared the office 365 with someone, we had to use my primary Microsoft account log in. I considered buying the software to own it, but when Microsoft comes out with a new version of Office eventually the one I would've bought would stop being supported.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My second renewal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product and will renew annually. Nice to be able to upload to other PC's.

    I would recommend this to a friend
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