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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 11,168 reviews
  • Rated 5 out of 5 stars

    13.3 MacBook Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new MacBook Pro is a replacement for my late 2007 MacBook Pro that crashed in January 2015. I was without a computer for more than 3 months and initially replaced it with a Lenovo Yoga 3 2-1 laptop/tablet. Although an excellent laptop I returned it and decided to remain an Apple customer. This MacBook Pro has the 5th generation Intel I-5 processor and a solid state drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Overhaul for Macs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suppose the subscription model is the way of the future as it relates to software pricing. It would be nice of Microsoft to surprise and delight its 365 subscribers w/ major updates, as in, ones that would usually require a separate SKU purchase, for non-365 subscribers within any given 365-day period. That, opposed to major upgrades [for Mac] that historically occur on a very infrequent basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I especially appreciate the ability to back up to the cloud automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Microsoft software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this software all the time for doing lesson lessons and school work.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office with a Macbook book is the perfect pairing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 is Highly recommended to all.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family includes ALL Office products Plus several terabytes of cloud storage. A great product at an excellent price. I strongly recommend it. I have been using it for eight years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Must have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish office came in a computers like the old days. Otherwise it is easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 is a necessity for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Microsoft 365 family as I have three children in college and this software is a necessity! I purchased two new computers and this allows up to six people to share this subscription. Great Value!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed program to continue work on my surface pro. Would rather have not had a subscription that only lasts for 1 year; hoping the renewal price will not be exorbitant. Product arrived timely and works well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We just wanted to let you know that the renewal price is just the standard price for Office 365 Home. If are looking for a way to renew your subscription for less you can always purchase it if you find it on sale and add it to your existing subscription. You can learn how to add time to your subscription here: https://aka.ms/AA5opd6.

      Hope that helps,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Excellent software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and meets the needs of basic admin work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang for your buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription makes far more sense considering all the updates you get.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this product daily in my line of work . Would be lost with out it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This meets my home office needs and is very easy to learn the new functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to use Microsoft office. It makes life much more easier as you can access your work from any computer.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Love being able to view and edit on my Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great being able to view and edit files on all my Apple products, Mac, iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly needed for work and its good for the two students in my house also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Windows for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install ... works the same as on Windows computer great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated my old office program. Installed easily, work great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software comes in handy in many ways and I can use it on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best way to add Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add Office to 5 computers for one low price. This is the way to do it.

    I would recommend this to a friend
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