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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 11,214 reviews
  • Rated 5 out of 5 stars

    Microsoft Family 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product which meets all my needs. Competitive price for up to 6 family. Easy to download and install on my PC. I like the new outlook along with word and excel. Best buy representative was very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for two yrs now sharing with family We use all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is perfect for our family. It has Word, PowerPoint and other software that we use daily. Great for our needs and easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Industry Standard Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the desktop software that is needed on a single purchase. Includes ample cloud storage as well. This was an upgrade purchase for the family as software for 4 PCs was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the yearly subscription and that I can add the family

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Bundled when purchased Surface Pro3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from an XP system to Windows 8.1 Surface Pro 3 I didn't want problems with Word or Excel. Glad I bought, and added bonus of 1 TB cloud storage is well worth it. All my old Word and Excel files work fine, received a $20 discount as part of my purchase of Surface Pro3

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and an easy load conversion -- all necessary programs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    One of the best things I have added to my laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed working with my Microsoft 365. I have contacted to my phone, laptop, and tablet and it works great on all of them. The installing software was so easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Great way to add the latest version of Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was way too easy to purchase and install on all the family computers. Since I recently upgraded to Win 10, everything now is the latest and greatest. Most people don't need the the full version installed on your home computer, so this purchase has a great ROI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the ability to share the subscription among my family. I also enjoy the updates to keep my products current

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied as it was easy to install myself and arrived via email in a very timely manor. Love the fact that it can be placed on 6 devices for the reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impressed with Microsoft 365 Family! The suite offers a wide range of powerful tools, including Word, Excel, and PowerPoint, which have greatly enhanced my productivity. The cloud storage feature has been a game-changer, allowing me to access my files from anywhere and collaborate with others seamlessly. The regular updates ensure I have the latest features and security patches. Highly recommend!"

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product I recommend it if you’re running Apple multiple Apple devices it is a needed needed product. You cannot go wrong with this when it comes to editing printing purchasing or anything with office work great tothis is a great product I recommend it if you’re running Apple multiple Apple devices it is a needed needed product. You cannot go wrong with this when it comes to editing printing purchasing or anything with office work great tool.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Multiple positives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard package from Microsoft. Liked the idea of being able to get the package for more than just one computer. Gets you up and running when it comes to producing documents and making presentations.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft works for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Microsoft product for school use, what else do I need to say?

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Performance

    Rated 5 out of 5 stars

    Love Our MS 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this MS 365. Needed to upgrade from Office 2007. Wow. What a difference. Very pleased. Plus, now my wife and I can share docs while working on our separate machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. easy to install. But I don't like is I have to do 50 characters that's kind of b******* do you want my review or not is that enough characters now?

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Easiest download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so quick and easy to download. I have yet to download it to my tablet and mobile but having the 5 devices option is nice. I am still getting used to the new system though. I wish there was more of a detailed tutorial on the navigation. This is more of a learn as you go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan and Geek Squad help!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plan for multiple devices and family members. I already had a membership so when I bought my new computer from Best Buy, I got a discount on this program and was able to extend my current plan by a year with the help of their Geek Squad staff.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used office 365 for several years and will continue to do so. I use the multiple installs so it is only $20 per year per computer. that is far cheaper than buying the software as in the past, and is always the latest version and up to date. I purchased the card in the store to renew when my subscription is due in July. I don't want the hassle of Microsoft having my credit card to auto renew. The only drawback is best buy sending me an annoying email about every week telling me it is time to renew, which it isn't, or have geek squad do it for me. (no thanks)..

    I would recommend this to a friend