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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 11,168 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    office 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was easy to install. subscription. Since I didn't need this many users I probably should have gotten the one for one computer. This one will only last 12 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any computer user! Paying the extra $30 is worth it to get a total of 6 users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update from previous programs. Many new features. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Discount Software packages

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the discounted software that Best Buy offers. and that it can be shared with 6 people. This Microsoft. I like that it is on auto-renew. The Geek Squad and Total Tech are very helpful and professional. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software. Pleased that it could be used on multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to install. Loaded on 3 different computers.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excited for the easy access to updates and for use on our new computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for a student, my 2 daughters are able to use with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Couldn't survive without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent package for myself and my 2 college students!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microsoft office package! User friendly and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Never use anything else!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will continue to swear by! never a thought to look anywhere else!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Deal!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great deal! 5 computers and 5 tablets. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have and always will like Microsoft Office great tool for anyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Software includes everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software package to learn and to use on your computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hate that this is now "subscription"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this is a necessity purchase. I don't agree with Microsoft "yearly" subscription when we used could just buy the package/suite and be done with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very easy to download! Setup was easy on PC and phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainier. Keep up to date with this product. Easy to install !!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Love Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years ago I bought the office suite for another computer. This was a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Rally 4.5 Stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By now, most are familiar with the majority of MS Office products. I really like that this subscription is for up to 6 people and 5 devices each. It was easy to install on my laptop. Programs launch quickly and are easy to do basic functions with. I would take a half star from MS for some of the cumbersome things I encounter in their programs. It is downright impossible to get some things to just move over a little bit. Finding instructions in these instances is impossible. The help function has NEVER ACTUALLY HELPED. The app to install on my tablet combines Word, Excel, and PPT. Not so sure I like that, time will tell.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mark Houser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used office 2013 for years. Did not like this version and returned it.

    I would recommend this to a friend
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