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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 11,168 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. no software problems. easier than buying and loading.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great that we can put this on multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for our home office use and for my kids in school.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Must have software.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have software. Knowledgable staff. In & out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is great to have for all of your electronics. I've downloaded on my I-pad and I-phone to use when traveling. The best is always having the most up to date subscription since it will renew annually.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love using office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think office 365 is easy to navigate. I also like the templates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MICROSOFT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal to get a family plan instead even the price is bit high but It perfect to het family instead of individuals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Email delivery from Best Buy was fast and timely. The pricing for the yearly Family subscription was fair and included a discount.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Perfect product to be able to work from home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good software for working at home or in the office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was switching from Office Personal to Office Home. The download was a bit of a hassle requiring Microsoft's intervention to accomplish. This was not the fault of the product but mine. I didn't remove Office Personal prior to attempting to load Office Home. It took Microsoft's techs over 3 hours to successfully accomplish the download then test the various apps. Now that it is properly installed, everything works great and is easy to use. All files transferred to the updated apps with no problems or glitches. Be sure you remove any old product prior to attempting this install so you don't run into the problems I did. A bit THANKS to the Microsoft techs for the stick to it attitude getting this product installed on my laptop!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good software - use it everyday. Fast and easy to load and to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Great Office Renewal Overall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Office overall. One of the flaws it had was it does get a little complicated in places. If one does not have prior experience with Office, I would recommend watching instruction packages or maybe getting one of those "Dummies for..." books. It would help simplify an otherwise great program package. Complicated - One Star down.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It’s great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always choose these over other selections! Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, great service Look for recommendations for family deals and receive great solution

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for teachers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is great for educators because it's user friendly .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Seamless Integration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the product key was entered, downloading and installing was easy. MS Office 365 runs much smoother on my Mac than the MS Office 2011 I was running. Obviously, it was time for an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Been using for several months now, and works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!! Great for beginner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Functions that I did not know it had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have for MacBook Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, easy to download and use immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have all of the features of Microsoft office 365

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy this Product. and the price was good also cheaper than direct with microsoft

    I would recommend this to a friend
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