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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 11,168 reviews
  • Rated 5 out of 5 stars

    Dr SR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software! Installed in less than 30min at Geeks Squad

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great use for more than one device which makes it a good value

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not be without this service. Recommend everyone own it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great addition for all my computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to add this on all my computers and laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great! It works on all my electronic devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use. Support is wonderful if you have any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Software

    Rated 4 out of 5 stars

    Good product; needs better tutorial.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last experience was with Word 2003. Office 365 is great product, but could have used a better tutorial. Still poking around on my own-could probably be doing more. Good bang for the buck-you can share with 5 other devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the family Microsoft 365, but I do wish I could had been able to use it on all my computer desk top, lap top also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very smooth software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new software covers all my computer needs - very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the program that I can use for five devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Info only: My wife received a call on her cell phone asking to talk to me (by name). The caller wanted to tell me there was a problem with Microsoft 360 (360 is correct) and he needs to fix it. I figure this was an attempted hack. Thought I should let you know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I got the family package with up to 6 people...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful Word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent Word program. It is very easy to navigate!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and Lias in. Very complete and perfect for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perform as you expect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing much new as MS office. Some features were added but not much impressive. MS office has been one of the best tools for professionals and this would perform as you expect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Outlook

    Rated 4 out of 5 stars

    Great Set of Programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Outlook. All the programs look great and feel relatively easy to pick up quickly. However, Outlook crashes a lot, but I'm under the understanding that may be a glitch with Windows 8, not Outlook; that said, the features are fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS OFFICE 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install, easy to share with other computers!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to always have the latest upgrades. Includes all the features I need.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    The future of software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and well though out and best of all can be used on multiple devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does everything I want it to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I want it to do. I like the local version of OneNote a lot, so I am enjoying it.

    I would recommend this to a friend
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