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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 11,168 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and liked how the whole family gets to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use MS365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Family (Up to 6 People) (12-Month Subscription) (Digital) was very easy to activate. It is great to have multiple users. We have been using word & excel primarily...and...occasionally using powerpoint.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've been taking advantage of your Microsoft 365 Family subscription's toolset! We've included all of our most-loved tools and features, and couldn't be happier you've found them to suit your needs, as well as the needs of your family. We're glad you are pleased with your purchase! Thank you for sharing your thoughts with the community. We appreciate it!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    365 degrees of virtual family time

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best addition ever so happy the rep informed me to add to my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love using Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have usually used Microsoft Office for my office and I have never thought of purchasing one for my home. But the result was very pleasing. 1. Can have upto 5 PCs or MAC installation and upto 5 Android/Apple phones with office. 2. 1 TB of OneDrive data. Thats huge!!! 3. Up-to date on Office products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office 365 Great Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! Easy to download and install. Couldn't be better.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truely a great value. I bought my kids MacBooks for Christmas and picked the 5 user version of Office 365. I have loaded it on three Macs so far and have been please with how flawlessly it works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365 Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a complete package and easy to get up and running

    No, I would not recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    365 Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Microsoft Products this was a no Brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this program. It allows me to work faster

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use on all your computers, tablets, or apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a large family!! we can get the suite on mobile devices as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues with Installing. Product worked fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Application was easy to install. Software works perfectlt

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in October I bought my first MacBook Pro. I thought I could use the Apple programs easily. The programs were easy to use but I found that they did not sync with my Microsoft programs. Then it was too confusing having multiple copies of the same files. I finally broke down and got the new Office and it is working fine. I had a problem initially because the product wasn't activated when it arrived so I couldn't register it. I had to talk to a lot of people at BestBuy before the issue was resolved but once the product was activated, I was able to register it and use it right away. Previously I used Office 2010 so this is a big upgrade for me.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing with us how you're experience with Office 365 has been so far. We're happy to hear you were able to get support from Best Buy and that you're now up and running with Office. If you ever run into an issue again, we want you to know that Microsoft has your back. Contact us for any Office related issue and our Customer Support Team will be more than happy to help: https://support.microsoft.com/en-us/contactus/

      Cheers to your productivity!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase. Easy to set up on my iMac, from which the purchase was made. Had difficulty setting it up on our two iPads and two iPhones. Directions not clear to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great deal. When added to the system we bought. I would recommend getting it with a new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had issues with it working unlike the previous version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to locate and use with basic computer skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product thank you bestbuy i will recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works with multi devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have this app in my all devices it's very good

    I would recommend this to a friend
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