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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 11,168 reviews
  • Rated 4 out of 5 stars

    They are too good because they let me know this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know before about this family one but this time when I bought another MacBook one of the employee showed me this one I like it because before I use to pay two different this will be third but luckily I know I bought this one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Definitely what was needed to get work done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this for all people who use their computers on a daily basis. It's great to use for the kids with homework assignments and regular activities.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that you are enjoying Office 365 Home and that it's helping your kids complete their schoolwork.

      Have a great one,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal!! Good for up to 6 user which everyone need in their household.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great life on the battery. Really easy to get in between cracks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    only needed one license

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a lap top and a PC at the same time. I didn't realize the laptop I bought didn't use this product as it had it's own version of this product. The product works great on the PC and I realize now I only needed one license. Wish I could return but these items are not returnable once opened according to Best Buy employees.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 365 is a must have!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't think twice about it!! Just get it now because if you don't, you'll just be postponing it until you get it very soon. Office is just one of those things that makes life easier when you go to do "officey" stuff and it tells you that you have to download this and download that and pay this and cancel that before they charge you a million dollars. Save yourself the hassle.....just do yourself and all of you family members/staff members a favor spend the extra few bucks and spare yourself and all of the above mentioned having to watch the saga if you don't. :)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have program if you want to get anything done.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Valued Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Valued purchase. I installed on my home pc, laptop and my two daughter's laptops. Much better than online subscriptions. Easy to install also.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    no problems works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up great customer service would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think everyone should own this for it really helps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes these ways of downloading programs can be a real pain and it seems like at times it says it needs to be updated a month after I bought and installed it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Offic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic upgrade, easy to install and works as expected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a easy to use product and well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great software!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy for my new computer! I'm excited to use it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love MS Office. This is the software I use most often.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good software and great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for school and work childrencan use great value

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and nice to have latest software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family need

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to renew our subscription and the stores we bought from in the past, the cards would not activate, so ran to best buy grabbed this card it activated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to install on ipads/phones, but works great on computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beter than the previous verion from 4 years ago

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working well. More for my wife (a teacher) and daughter (a student).

    I would recommend this to a friend
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