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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 11,165 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product I recommend it if you’re running Apple multiple Apple devices it is a needed needed product. You cannot go wrong with this when it comes to editing printing purchasing or anything with office work great tothis is a great product I recommend it if you’re running Apple multiple Apple devices it is a needed needed product. You cannot go wrong with this when it comes to editing printing purchasing or anything with office work great tool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely Satisfying Results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection, functions and easy to install. Purchased a Mac and received the best results after installing this function.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Best to get the Family one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal is this one. Great if you have several computers or devices!

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Industry Standard Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the desktop software that is needed on a single purchase. Includes ample cloud storage as well. This was an upgrade purchase for the family as software for 4 PCs was needed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am pleased with product. Was happy to get at discount on cost! Would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Trying out the subscription for one year

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had Microsoft Office 2022 software installed onto my Mac Laptop but just wanted to give this a try. I wanted to update it so I’m just going to give this a year to try because this is a subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    One of the best things I have added to my laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed working with my Microsoft 365. I have contacted to my phone, laptop, and tablet and it works great on all of them. The installing software was so easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great way to save money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and buying the family pack saved us hundreds!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied as it was easy to install myself and arrived via email in a very timely manor. Love the fact that it can be placed on 6 devices for the reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vhewy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this software it’s easy to use and high standards of speed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365 family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new laptop for the home and added 365 to it because I use excel and word often. The family version was great. My wife and daughters can use it on their laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product and it includes a lot of cloud storage.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Bundled when purchased Surface Pro3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from an XP system to Windows 8.1 Surface Pro 3 I didn't want problems with Word or Excel. Glad I bought, and added bonus of 1 TB cloud storage is well worth it. All my old Word and Excel files work fine, received a $20 discount as part of my purchase of Surface Pro3

    No, I would not recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Great way to add the latest version of Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was way too easy to purchase and install on all the family computers. Since I recently upgraded to Win 10, everything now is the latest and greatest. Most people don't need the the full version installed on your home computer, so this purchase has a great ROI.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Multiple positives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard package from Microsoft. Liked the idea of being able to get the package for more than just one computer. Gets you up and running when it comes to producing documents and making presentations.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Performance

    Rated 5 out of 5 stars

    Love Our MS 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this MS 365. Needed to upgrade from Office 2007. Wow. What a difference. Very pleased. Plus, now my wife and I can share docs while working on our separate machines.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Great vakue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money sice zI ca use with 6 or more devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the fact that Microsoft makes you pay for 365 when I used to be free. Too expensive to have to renew each year. Very disappointed,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s excellent! It is easy to install! I connected multiple devices with the card. It is nice to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestproduct

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best product everyone should install on their new laptop. You don't have to worry about any assignment you are required to complete. You have powerpoint, word, excel, publisher, and much more. Microsoft 365 Family is affordable and it's an easy install for the entire family.

    I would recommend this to a friend
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