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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 11,168 reviews
  • Rated 5 out of 5 stars

    A+ Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price for my family and super easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software. Worth the price. Great value for the amount paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improve word just a tad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product, but i wish that word had a component that would allow me to just use the save as and change a document then use send to move it any folder. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for the suite you get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third year as a subscriber with Microsoft Office 365, and I will continue to take advantage of this suite for the foreseeable future. Given that it is often on sale for $79.99 at Best Buy and you get a TB of cloud storage and five licenses for Office on desktop computers, you really are getting a lot of bang for your buck. Definitely beats the old days when Microsoft would charge hundreds of dollars for every iteration of Office. With 365 you are always on the latest version of Office, and if you sign up for the Insider program, you can stay on the bleeding edge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than meets my expectations and as I used daily, it is one of my most useful tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional people and quality shower head. This shower head has given me pleasure than any shower I have ever had. I am looking forward to starting each day with the feeling this product brings me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get back Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Family Subscription is everything you need for your family needs. Up to 6 people makes a affordable application for large family's with multiple professionals the smart choice.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are finding good vale from Microsoft 365 Family. We love being able to share it.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Software Star

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software package. Nice to share, very convienient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More apps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the cost could have more apps included with the pkg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, makes it easy to have documents with you at all times. The best of all six members of the family can share this software. Just love the photo storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for multiple computers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to use on my new computers if you use Microsoft it’s the best option

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Great if you want to renew every year...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My disappoint is from the person who suggested that I buy this product...they failed to tell me it was a subscription for I year.. I would have preferred not to have to buy Microsoft office again. And of course I could not return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps with school and keeping myself organized with a busy year of wedding planning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office for my Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Excel and Word but I have a Mac. So this has been excellent for productivity. Not super thrilled with renewing at $100 a year, but multi device non subscription is $230 and you buy that every 3-4 years anyway. Overall, very happy with this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been an office fan. It is a must have office suite for all of my computers. This product was also easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for family. Using on up to 5 devices is great, and I can manage a child account through my own.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Email

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and knowledgeable. Although we didnt get the fix we wanted we did arrive at a point we could due to internet provider the geek squad did get us to a point of functioning using an alternate route.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service is awesome. The Microsoft 365 was exactly what i needed

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Worth it if you have a lot of devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and the bundle helped when adding to other laptops and devices. If you have 3 or more devices to use, then get the 5 device office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for family or work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for our small business and our employees

    I would recommend this to a friend
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