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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 11,165 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works seamlessly on my new machine. I've been super happy with Microsoft through the years and continue to find ways to use it's tools both in life and in business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Microsoft 360 worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Family Microsoft 360 is best for our family who’s been using apple products. You can have multiple accounts and share your account to your family. Everyone can use the apps freely whenever they need it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfiec

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to share with grandson for his schooling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toddm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not the most computer illiterate person. I should’ve let the geek squad duty Install.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, the fact that I can share this subscription to multiple computers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to perform so many functions with this product. Purchase also allows to put product on multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Software

    Rated 5 out of 5 stars

    Perfect for the entire family!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this annually for all of our family laptops. It keeps them all up to date with the latest software so they are ready for the school year. Competitive price, too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office Family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed support for multiple computers since MS changed my previous version to one. Good alternative but changing to linux may be better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the ease of having my documents on all my electronic devices

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    MICROSOFT FAMILY 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The previous single version worked only in my laptop. With this version I can use and manage all my data in 3 computers. I have had no poblems and is easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to use Word, PowerPoint, Excel was vital for my granddaughters in their college work. It downloaded easily onto our MacBooks and works just fine, thank goodness.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy download and helped your granddaughters in college.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the new family plan, has extra needed storage for each person

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using MS Office for a long time and have never been dissatisfied with it. Easy download for all of my computers and devices. Up to 5 PCs or Macs AND up to 5 more devices really allows me to be connected.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Best way to go for a multi computer household

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to manage the installation of office when you have pc's, mac's, and portable devices in your household. Installs on all platforms for up to 5 different devices, and keeps managing your subscription an easy task.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was very difficult for me to do the update but after several tries I was able to download to computer.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Perfect for any family Office needs.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value for a family Office subscription. Installation and adding the apps to other devices is simple.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Fantastic! The Best Office yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great software set. Comes with all the main office programs and you can install on 5 separate computers and use them all at the same time this is the second year ive purchased it and am very happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get the product at a very good price, I have used it in my devices and has been working great, with no problems whatsoever. I’m very satisfied and I love buying at Bestbuy. Thank you very much.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Great office suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office 365 comes with all the essentials that one needs to maximize productivity. This subscription, allows me to down load to my daughters laptop, my desktop, my laptop and two other devices. Which is awesome for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for children monitoring

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live being a me to control my sons access to websites from my phone.

    I would recommend this to a friend
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