Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 11,168 reviews
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Good Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and I have installed it on my other two laptops. Office has always been a part of my computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Folks Helpful - As Usual!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy folks were very helpful in getting us switched to Microsoft 365 Family. Thanks so much!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome way to purchase this product. The rep in the store was very helpful and knowledgeable about how it works and how to install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very snappy with my new computer. Some changes to the toolbar layout but I adapted wuickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of subscription based office, but value is there. I share it with family, and the One drive space makes it worth the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not bad as a new form, takes getting used to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just starting to get used to new features and sequences. Hoping it will smooth out. Urgency of current projects wants me to rush but I need to understand the new stuff.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    Third renewal!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using MS Office, always have. I really enjoy the quality and professionalism provided to my work through theses applications. Thanks Bill!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Must Have Programs!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and able to be used by multiple family member devices. Solid Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money Great being able to install on all my devices with 1 product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year subscription works great. They will ask you for you credit card as well to continue with the subscription. Just wondering what that will Be when it comes up for 5 computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked well for me thus far. I think it would be easier to get individual memberships

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Pretty good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this last year and it was typical new release. It's better now and I'm more used to it. But the license model is getting to be handy, especially now I'm used to it. Best Buy and having geek squad help me made buying this priceless when I bought a new laptop made it great. I forgot all the info and we just went through it quickly and off they went setting up my device. In the past this was a nightmare.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Microsoft

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office for 6. Contains everything you need. Word, Excel, PowerPoint and more.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We've designed your new Microsoft 365 Family subscription to feature all of our most-loved and used functions and tools, and we're thrilled you've found it to feature those that you find yourself needing most. We're glad it was a good investment for you! Thank you for taking a minute to share your experience with us. We appreciate it!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Would recommend.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more lost docs. You can bring them up on all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes family collaboration easy. I am also able to track labtop usage time fo reach family member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and helpful for work use and school use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    must have

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition with our new computers with my daughter going away to college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 2nd Surface

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. My 2nd unit. I use it with 365 subscription. Really fast, quiet and OneDrive keeps all my records safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal to share with family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved $20 due to laptop purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great timing because my subscription had just expired. Got the code a few minutes after order confirmation. Here's to another year of Office apps.

    I would recommend this to a friend
Sponsored