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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 11,165 reviews
  • Rated 5 out of 5 stars

    Best deal!!!!!!!!!!!!!!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Product!!!!! very easy to install. Paying monthly is expensive but this family subscription of up to 6 people for 15 months is the best great deal you can ever find.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thrilled to purchase Family plan for Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience purchasing this product was perfect; particularly because of the ease of purchase. I was unaware that my subscription expired. I was able to renew my subscription and add my household family members to the account. The process for adding the household and registering them was very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Works great on a Mac Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife's Mac Pro after discussing the product with a knowledgeable friend, who has several Apple products, and he gave a good recommendation, so I purchased Office 365 vs the 1 time disc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this software because I was not sure if my current subscription of Microsoft 365 would transfer to my new computer. It did so I reached out to Best Buy, and they credited my order for the software purchased. Easy process and handled well by customer service. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have it. Works as rxpected and keeps things up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MO365 Multipurpose Tool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the features Microsoft Office has to offer, the purchase is a no brainer, for all purposes that it serves on multiple levels, it's a great very much needed tool, for school, office, and just organization, really, can't go wrong with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with our Microsoft 365. This is our 5th year and it is an essential to every new laptop we get - which is also from BestBuy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 366

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to install, ease of use and compatible to our work

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Better than google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has its moments of silliness, as with all MS products, but overall, better than Google crap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this service for my daughter in college, but was also able to incorporate it with the home computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Discounted Microsoft product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this item on discount and I needed it. It is not the web version so it has more amenities. Very useful as a college student and aspiring data analyst.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used short time. So far so good. Wiil use more down the road.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to download and install. Was able to add to my computer as well as two other devices. Very satisfied with the Microsoft 365 product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      It's great to hear that you're satisfied with Microsoft 365 and that you had an excellent experience sharing it across your devices!

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving work with this.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By purchasing this product, I access to whole tools with the package and made my work easier. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    New Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an MS Office desktop user for man,y many years. I was a bit concerned switching to the 365 platform but it was a piece of cake. No issue. Didn't skip a beat. Great product and value with the multi device pack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential service for anyone who owns a computer!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a subscriber for a number of years now, this yearly renewal is the most cost effective way to have all the family have access to Office products and 1Tb of storage to backup their computers and documents.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    365 access tool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have endless possibilities with this new software tool. its ability to share between devices is smooth and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love OneDrive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to access data anywhere from any device. Family plan makes it easy to manage multiple people under one account subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Productivity Suite with Excellent Storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Six users, each get full Office apps + 1 TB OneDrive. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft done a good thing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good & loads on multiple computers good too! Got more features than ole program! Good price at Best Buy, thanks y’all!

    I would recommend this to a friend
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