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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 11,214 reviews
  • Rated 5 out of 5 stars

    MO365 Multipurpose Tool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the features Microsoft Office has to offer, the purchase is a no brainer, for all purposes that it serves on multiple levels, it's a great very much needed tool, for school, office, and just organization, really, can't go wrong with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for upgrading the software to all my computers!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I traditionally like to own my software, this 1 year program made sense for my needs and was an easy and quick download. Contained the programs I needed with a lot of improvements and options from Office 2010.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Mrs. Helen Gonzales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use by all family members. It was fast to load and use immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package deal of up to 6 people is the best you can get for Microsoft 365. Be careful when your family members install it. For some reason when my husband installed Microsoft 365 on his computer using the product key I purchased, he still received a bill for the product and we have tried numerous numbers and websites trying to get someone to fix this mistake. If anyone from Microsoft reads this please give us a call at 2152642063. We need assistance. Other than this biggie, the product is a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Micro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an awesome product and we will continue to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load and use. I love the features of the program that make home and office use both easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this software easy to use. Will definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent! This allows me to be productive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EXCELLENT UPGRADE ON SOFTWARE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really been enjoying using the new Microsoft software. This is the best one yet. Great features, and easy install.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Whether it be its ease of installation, optimized features and functionality, or simply the whole package, we're thrilled you've been enjoying your time with your new Microsoft 365 Family subscription. It's the perfect addition to any workspace or home office, and we couldn't be happier you've found it to offer the support you were looking for. Thank you for sharing your experience! We appreciate it, and are glad you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Best to get the Family one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal is this one. Great if you have several computers or devices!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    sleek

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to download, easy access and wonderful that it covers more than one device.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Why not. It works.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can one say, it is Microsoft full suite if apps with lots of cloud storage. Reasonable rental price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it and its office...?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The included cloud storage is extremely impressive I didnt have to buy a manual to figure how to use it like 2007. Despite only being a liecense I very tempted to continue my subscription in a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Microsoft 365

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is an excellent app n and I would recommend it to all my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t hesitate to get 365 Family

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a good value. You get up to 6 members for one subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great software and support!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Easy to install. I love the inter connectivity it gives to the family to share info and calendars. Has great security options for kids, but you have to use MS Edge browser. Which seems to be way better than MS previous browsers. Best Buy tech support was very helpful in assisting me with cancelling my individual subscriptions to Personal and combining to 1 Family sub. Saved me some money!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great way to save money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and buying the family pack saved us hundreds!

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of this Microsoft 365 Family plan allows my family to have up to date software on multiple devices in our home.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Essential service for anyone who owns a computer!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a subscriber for a number of years now, this yearly renewal is the most cost effective way to have all the family have access to Office products and 1Tb of storage to backup their computers and documents.

    I would recommend this to a friend