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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 11,184 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to have. The office 365 has made my home base business so much easier. It can be shared on another computer so that a co worker can also use it. Very user friendly. So happy to have this on our computer. With more than one using it we can work so much better together. Our home base business is so much better by using this office 365.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sheila,

      Thanks for sharing your review. We're happy to hear that you are enjoying the ability to share Office 365 Home. It's one of our favorite features too.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very useful. I definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in many ways. Very helpful in office or home:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An office for your office 365 and beyond

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An office for your office 365 and beyond. An office for your office 365 and beyond

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Instant Downloads for software is pretty easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office app installation was a bit confusing. Email was received fairly quickly and seemed to include all info that was needed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Clarence,

      We're glad that the download information ended up helping you out. Thanks for sharing your feedback with us.

      Tom
      Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    Good deal for a yearly Word membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the price was a bit lower than what I was charged for a yearly Microsoft Word membership but it is a good concept so that if your laptop crashes, you did not pay more and it expires in a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 360 is key

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for the whole family. Purchased it fir the new laptop but can use it doe other laptop and other electronics too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Really happy it comes with cloud storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy it comes with with cloud storage, and it is a great value for how many devices it works for

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    No Brainer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load and use. Price is good and value is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 3 out of 5 stars

    Wish they still sold CDs, not downloads.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloading the program was a pain, but love it now that it is loaded. I have been using this at work for 10 years and love having it at home now too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Software

    Rated 5 out of 5 stars

    Good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renew every year great program it helps in doing my job and keeps every thing up to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Live Without MS Office

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my wife a new PC and needed MS Office. It's a mainstay for Windows PCs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the Office 365- all of the tools are in one place, can easily get access to my "stuff" from any computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Easy access to documents is such a great benefit of 365 Family! We're glad you feel the same way.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great new software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for work. I like the ability to install on several devices. Loads quickly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Microsoft Office is needed for any word documents. Great new updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product especially if you have a large family who are on the computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two small issues. First I had to swap the card out because the security cover wouldn't come off the first one. Two, it installs explorer and explorer edge. Lots of site don't recognize Edge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had 1 or 2 opportunities to use it, but it seem like it works quite well. I would recommend it. An$ it will update itself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microst Family for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Family was the best option for us, so everyone can connect and have their own access for school and work purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft and item came quickly and as described

    I would recommend this to a friend
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