Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 11,165 reviews
  • Rated 4 out of 5 stars

    Office 2016 upgrade!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy this isnt just an office 2011 or certain year. I can upgrade to the newest office with a click of a button. Its got more features than what the macs from college used to have. And I like how it comes with 1TB of storage!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great product. Easy to install and easy to share with family & friends. Glad I bought the family version instead of the solo version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Completes the Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most everyone uses office so this is a must for computer people. Simple download and now all five of our computers have office. One year suscription and with the purchase of a computer more savings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Automatic renewal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My automatic renewal did not go through, so I had to go into the store to correct the problem. I was charged by Best Buy but the renewal did not get through to Microsoft, so I lost access to all my Microsoft files. They fixed the problem and gave me a discount for my trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I bought on sale. We use in all pc and Mac in my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OSZKAR MICROSAFT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXELENT CUSTOMER SERVICE Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value if you have 5 machines

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Office 365 is a real value at $99 per year for everything you need. I use my licence for my Mac, Android and Windows laptops and tablets. At $20 per machine per year you get the latest updates and versions.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Upgrade

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for upgrading the software to all my computers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundcore Liberty 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ear pods work great. The sound is way better than I ever anticipated.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great price to get access for the entire family!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the packet for my new chrome book. Installation was easy and so far, I have had no issues opening the Office tools in OneDrive.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Simple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! simple to use and setup! Perfect for projects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrading

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously had 365 for an individual computer. After purchasing the family version it was a bit challenging to set it up to all one account. Once we spoke with a representative we were able to work it out and have a credit for the remaining months for the individual subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    School ease

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having it. Able to add it up to 6 device. I prefer having the software than the online product as it has more feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    OK everything

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all good, work perfectly fine as it must be ok at all

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    User friendly; all needed software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Office 365, I have all essentials that Microsoft Windows provides with option to save in Cloud. I upgraded to Windows 10 and same package works superbly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy to purchase & good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase of item was smooth and easy. Product preformed as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft ... what's not to like. It's the 1 suite that gives the more than average user more than they need to take care of my daily needs and routines. Continually getting updates and upgrades automatically is a great feature and i do not have to worry that i am missing out on any. My only "blah" about this is that being Microsoft, what used to take a single to a 2 click away from doing a task the "new and approved" way is to do multiple find and clicks to get to where you need to get to. I always believed the less clicking the easier the task.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're really thankful for you feedback about 365 and we're glad that you're really enjoying the automatic updates!

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Well pleased customer.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my software. The staff were very helpful and knowledgeable. The person that helped me made sure that I had exactly what I needed before I left the store. I felt good about purchasing the software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It's been a while since I used this programs and wow what a change. I like how easy is to use

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for work. I like that I can use on all my devices.

    I would recommend this to a friend
Sponsored