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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 11,184 reviews
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great for school kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mt daughter is using this chrome book for school. The school uses google docs so the chrome book is perfect for doing homework, checking schedules, getting notes from her teachers and communicating with other team members on projects. All that I like. But I have to be careful because now she has greater access to the internet. Meaning more danger from without and more temptation from within. But that is the modern world that we have to adapt to and so we will.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new updates to office. Easy to use and great features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 5 or 6 device max ???

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was only able to install 5 device not 6 devices After I created the online account. Wish someone confirm it 5 or 6 devices max

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mac Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved over Apple apps for word, numbers and PowerPoint. Dislike the time it takes to load and for some formatting and the access requested to files and data requested by Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Already Use this Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product because I already have used it previously, but have not installed it on my computer yet because it was a Christmas gift and I am just getting things all set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use once installed properly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a slight problem getting the product registered. Had to call customer support at Microsoft and they helped me out. Since then no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Different, but very good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy that Office 2006 wasn’t going to be supported any longer, but I’m glad to have the new versions of Outlook, Word, Excel, etc! I use Word and Outlook almost daily, and have been pleased with the new version. I was a bit apprehensive, but I lost nothing moving my mail - it all transferred to the new Outlook seamlessly. I hate having to pay yearly, but such is life!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still looking for the perfect Office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like microsoft's new leasing policy. What a complete turnaround for them. This program still has quirks but; it is the best one available. I use Access frequently so need this version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ms office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this at a discount when I purchased a tablet. with the discount it was a good deal, it's only for 1 year though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Transition fro Office 2007

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Office 365 Home at Best Buy and used Geek Squad services to upgrade two desktop and one laptop PC - they did a great job! 365 itself was mostly an intuitive transition from 2007 apps. Only 'problem' was learning some of the settings for Outlook, but once I spent some time investigating, everything was great. Nice feeling knowing I don't have to keep up with updates - they are automatic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly purchase was on sale.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you beat this deal $50 for Office 365 and 6T of storage space. Makes a nice gift to my daughter and others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish it was cheaper...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing and necessary if you plan to use your personal devices for work. I'm a huge outlook fan so I'm glad I got this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this product for many years and hopefully will continue to use it. I wish it wasn't so expensive though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family for laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy provided the best deal compare to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for multiple computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought of buying Office just for the new computer I purchased for my child, but this made better sense to have 1 year of Office for 4+ computers and tablets that the family has

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. I did not have any issues and highly recommend this product..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package has all the applications I need for home and office use. Mo negative comments.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smooth program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the full compliment of Office inorder to telework. So far, it's been very smooth. Getting the 6-people version was great, my wife has been wanting office for a while now and my brother recently needed PowerPoint for some of his work. 365 provides all the same capabilities as the 'Normal' MS Office. Definitely a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from Office 2007 to the new 365 was probably one of my better choices. It only made sense to go this route with multiple computer and smart phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be lost without the Microsoft suite. Always true to form. Excellent product.

    I would recommend this to a friend
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