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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 11,165 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft 365 Family.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great one for the family with multiple computers. It's great one for money's worth. I only installed it on 3 computers, still its worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Office 365 works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of installing office software ?? Well no more as I got Office 365 and never need to do it again. And installs on multiple computers

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    OFFICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WISH I KNEW HOW TO USE SOME OF THE FEATURES. THIS IS AGREAT PRODUCT, I ONLY USE EXCEL.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 4 out of 5 stars

    For home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is worth it. The only draw down to it is that you have to purchase the thing every year. I can only hope they still offer this again in a year for all the device's that it allows you to put it on this year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load and use. I love the features of the program that make home and office use both easy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy Redeem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and fast and easy redeem. We enjoy buy in Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    sleek

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to download, easy access and wonderful that it covers more than one device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good package for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past once a month I backed up photos and important documents from two computers in my house to an USB drive and locked it in my office drawer. After my retirement, I need to find a remote location for backup and also to upgrade Office 2003 since I turned in my company's laptop. Meanwhile, I found my brother (west coast) still use ancient Office version and also need file storage. In addition, my son-in-law (living at Denver) needs 1.5 TB storage for his business stuff and Office software. After reviewing all the needs and other cloud storage costs, I found the Office 365 home package appears to be very attractive. So I convinced others to join n share the cost. So far everyone is happy with the subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, other than the fact it's pretty hard to find on Windows 8.1, once you do find it you never forget where it is. Works like a champ and allows to store on both your computer or your cloud...pretty slick.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    For the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best! Up to 6 devices it can be used on.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package deal of up to 6 people is the best you can get for Microsoft 365. Be careful when your family members install it. For some reason when my husband installed Microsoft 365 on his computer using the product key I purchased, he still received a bill for the product and we have tried numerous numbers and websites trying to get someone to fix this mistake. If anyone from Microsoft reads this please give us a call at 2152642063. We need assistance. Other than this biggie, the product is a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with how Microsoft has updated this software and makes it easy to keep it up to date with an annual subscription. I also like that I can install it on several machines under the same license.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to install. Great value for the family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EXCELLENT UPGRADE ON SOFTWARE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really been enjoying using the new Microsoft software. This is the best one yet. Great features, and easy install.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Whether it be its ease of installation, optimized features and functionality, or simply the whole package, we're thrilled you've been enjoying your time with your new Microsoft 365 Family subscription. It's the perfect addition to any workspace or home office, and we couldn't be happier you've found it to offer the support you were looking for. Thank you for sharing your experience! We appreciate it, and are glad you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Buy computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am expressed how smooth my computer works. I am equally expressed with the geek squads help.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought to upgrade from a personal 365 plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade my personal 365 to a family 365 easy to easily download

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I traditionally like to own my software, this 1 year program made sense for my needs and was an easy and quick download. Contained the programs I needed with a lot of improvements and options from Office 2010.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great software and support!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Easy to install. I love the inter connectivity it gives to the family to share info and calendars. Has great security options for kids, but you have to use MS Edge browser. Which seems to be way better than MS previous browsers. Best Buy tech support was very helpful in assisting me with cancelling my individual subscriptions to Personal and combining to 1 Family sub. Saved me some money!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Why not. It works.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can one say, it is Microsoft full suite if apps with lots of cloud storage. Reasonable rental price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy Microsoft products in general but this Microsoft 365 family program is awesome!

    I would recommend this to a friend
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