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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11184 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 11,184 reviews
  • Rated 4 out of 5 stars

    365

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Would definitely get again, but didn't realize it had a short life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slightly complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product but can be slightly complicated when trying to share with another person. It kept giving them problems and uninstalling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for familys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 the only way to go for your family and stay up to date

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good program but a little expensive too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need MS Office for the Windows 10 laptop so I got this Office. It is fine but I would have been happier with a owned version, I am not a fan of the yearly fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word Program is not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and installed the MS 365 and used it, but the Word program doesn't work. What should I do?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and all the futures are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly as I expected. It is nice to have this to be able to use for up to 6 individuals.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you find Microsoft 365 Family easy to use. We love that we can share it too.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    3 free months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this since high school and studied the programs extensively in college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is good tool for family use but should be subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go wrong

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is now a leader in its terrain and you can never go wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 works great. the new update help with my work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for all of my family's needs when we work on things

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best value if you use Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that this is the best value if you are using Microsoft Office. I used to buy Office through the Home Use Program which is really very cost effective. However, my employer no longer provides us this program. I have five computers at home for my family and this was the best value to use the Office applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Office 356 home edition is great because I can install Microsoft across all my computers but it also has the online storage. The cloud storage from Microsoft is the best deal at 6TB. The drawbacks are it doesn't work with my iCloud stuff but for important documents I would trust Microsoft over third party companies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended, school and home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my niece to use for college, can also be used by family members to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Product works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great, I had no trouble installing the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a 365 Microsoft family card for my laptop and phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have multiple computers in our family, so the ability to install on 5 for under $100 a year was more cost-effective for us. The extra storage on OneDrive is used for photos and videos storage, and the service has become stronger over time. I've even moved to using Outlook.com for personal email so that all things are now tied together in a user-friendly single interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my children

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product for high school students to be able multi task and get their work done! I also love being able to keep track of my finances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office subscriptions is the way to go

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like that I can download both MacOS version and Windows because I have both platforms.

    I would recommend this to a friend
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