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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 11,165 reviews
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO PROBLLEMS, EASY INSTALL, WILL RECOMMEND. UP TO 6 PEOPLE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy installation! Highly recommend for those with large family.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Love 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is very compatible with my computers.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Bought it before

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased before for another laptop. Thence, this was part of the bundle purchased together with PC 11.5, that I have returned for a refund. The HP product bought around one month ago and was told I would get a refund for everything but this item and Webroot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Versatile MS-Office 365 Family subscription!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Office 365 Family subscription - great MS apps we're very familiar with, great home networking features and now great interactivity with other devices such as cell phones and Tablet computers -- easy access to files, etc. from anywhere! Can't go wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Office, 365, same thing new title

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Office is the standard, mainly because so many companies use it, but it is matter of preference for personal use. The on line version will update automatically so watch out for changes in the top ribbon, they aren't always obvious at first glance and some features move around. Auto Renewal is a convenience. Shared with two others, so 6 is wasted. It would be better if you could choose the number and have a lower total price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Performance product highly recommend using this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tbrown

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy and quick to install. Was able to use right away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Replacement s/w for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product that replaced an older versus that was no longer supported

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Teaching Necessities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly switch between Office and Google Docs, depending on what I am doing when teaching. For me, the one thing that is always consistent and improving the most is Microsoft Office. I love the "Family" version because we can have one subscription for all the computers and family members we need in our household. I highly recommend to backup/sync all of your Office files and documents into OneDrive. The best part is we never have to worry about buying a new product every year.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Best Deal for Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can buy a one time installation of Office or use Office 365. If you have multiple PC, this is the way to go. You can use it for both tablets and PC up to 6 installations. It updates with all future changes. However, you have to renew each year. With the one time approach, it's good but is not updated and a good deal if you don't need the latest and greatest.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review with us. We're really glad that you are enjoying Office 365 Home and that it is meeting your needs. If you ever need anything you can reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never an issue with updating, easy to add to a computer, great deal as price keeps 6 computers with most up to date Microsoft Office

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a must have for computer and laptop users. It may be slightly pricey but you are getting your moneys worth since you are able to download the programs onto 5 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Software
    Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Microsoft has gone to a subscription model...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is the standard for basic office functioning in the PC arena and since Microsoft has gone to a subscription model with Office 365... it is what it is. Happy with the product... not happy with the model. I would much prefer to purchase it outright and own it rather than renting the ability to use the software I don't own. Can't have everything I suppose :-)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Doug, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great value for the family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the family, can use on multiple devices and everyone has 1tb of on line storage

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy to set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Serves multiple units. Easy to setup with new or renewing old certificate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load. Best Buy always has the best prices. No problems with electronic delivery. Happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. I have my whole family using this software and the best part is 1 price.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 4 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect fit for what I needed. I tend to get a new computer every couple of years, so a subscription was a much better solution to buying a licence that can only go on one computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family software package

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent software package for the entire family as it can be shared among multiple users and devices well worth it

    I would recommend this to a friend
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