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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 11,165 reviews
  • Rated 5 out of 5 stars

    Family software package

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent software package for the entire family as it can be shared among multiple users and devices well worth it

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Great Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Office 365 since it first started and I still use it daily. I always buy a new code before my subscription expires since the codes are always cheaper than the automatic renewal price. However, something changed with the subscriptions in 2020 and I can't active this code until the current subscription actually expires. So please keep in mind that if you have a current subscription that you may not be able to use this code until the current subscription expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, especially for 6 users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Microsoft 365 has been a blessing. I can access the programs anywhere I am.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    jimbo beard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to setup and use with an added advantage of being able to run on multiple platforms for 5 other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Software

    Rated 4 out of 5 stars

    Good software, great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, having the product is a must. Best Buy's support in buying and renewal was fantastic, especially as I was travelling abroad at the time of placing the order.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Unbelievable value and my mom loaded it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mom and she was able to load and set it up herself without issue. This is an unbelievable value!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    excellent buy for the whole family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with a new laptop and not only useful for it, but for our other devices as well. Lots of great features.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Todd,

      Thanks for the review. We appreciate the kind words and are happy to hear you're enjoying all the features in Microsoft 365 Family.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is a very good program. Outlook, word, excel and power point all work great and are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VALUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 5 laptops and this was a perfect addition. Now, what else do I need??

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Great, but makes my Mac a tad slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the Microsoft Office on my Mac. The software is very good and works exactly like it would on a PC. No complaints on that department. Here is the issue: I have some other software on my computer, mainly design stuff, illustrator, photoshop, cinema 4d, etc., which is already a load on it, so when I installed the MO the poor guy just gave up and got unusually slow for a Mac; not PC ridiculously, annoyingly, stupid slow; just Mac slow, which is not a big issue but it can be a pain under some circumstances. It is a great product which can be installed on your iphone, ipad, etc. Love it and would recommend to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Family best value for sharing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family plan best choice if more family members. Easy to share with 5 members

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product for My Family is a good option to buy it for the family.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Multiple use for LOWEST price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very decent price to be able to use up to 6 different devices! I will definitely will be renewing every year now!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    For iMac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS office for iMac? Yes please. Makes changing platforms mode seemless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 is always a good bet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS 365 is -- as always -- a solid product. The apps are reliable, and the family version allows multiple family devices. Good purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Software

    Rated 5 out of 5 stars

    great software suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What could be better than up-to-date software for almost all my basic computing needs. And I can install it on up to 10 devices for 1 annual fee that's less than netflix.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On certain 365 apps my computers ask me to purchase a subsciption which I already have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to check out the rest of this. But just the basics work excellent and lots of features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is compatible to other stores. Ease if finding abd installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent review is cumbersome. Too many characters required.

    I would recommend this to a friend
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