4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 11,214 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Microsoft additions

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy i purchased this. The programs work very well. Easy to add to your laptop or PC .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes my MacBook work like a PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a MacBook for several years,but seldom used it for much more than getting my mail or accessing the Internet. I never felt comfortable using Pages or Numbers. Had I put in some effort I could have learned the ins and outs of the Apple software, but Office 365 allows me to turn my MacBook into a PC for Word and Excel. The full Office package is available, but I chose to install only Word and Excel on the MacBook. The main reason I purchased Office 365 rather than the other Office software was because I wanted to install Outlook on our PC and it was not available in the other group.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it every year! Automatically updates to the newest version of the software. Worth it for 6 users...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought to upgrade from a personal 365 plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade my personal 365 to a family 365 easy to easily download

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product very easy to work with also great that can be share with family and great value

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for work. I like that I can use on all my devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty much have you boxed in after the 1st year

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to keep using microsoft elements they pretty much have you boxed in (pun intended) after the first as apparently some of your saved information with not open or isn't accessible if you don't eventually renew. We went about a month over the "expiration" period before growing tired of the reminders. Not really clear why this basic office suite technology needs to be updated EVERY year, seems like a simple money grab by Microsoft and yet another example of "this isn't how it used to be." Also doesn't make sense that the automatic renewal reminders don't offer you the geek squad member discount right up front since it is all in the system and on your account. Another reason why we let the "expiration" go for a while to allow some Best Buy reward points to kick in and be utilized.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family Plan is a good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family plan is a good value. It was easy to install and necessary for work and home use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy Redeem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and fast and easy redeem. We enjoy buy in Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Microsoft 360 worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Family Microsoft 360 is best for our family who’s been using apple products. You can have multiple accounts and share your account to your family. Everyone can use the apps freely whenever they need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharing is caring

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great discount on the subscription when I bought a new computer and was able to tack it on to my existing account. Now my kids and I have the package for another 18 months.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great package for great price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be used on up to 6 devices, PCs or cell phones. Comes with 7 different programs. Easy to download

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the family. It saves us money instead of doing individual subscriptions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the company i work at great purachase and makes it easy for me and my coworkers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    MS

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I love it. Thank yo very much. the Microsoft office is a good program

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you love it! When it comes to equipping your modern workspace with the tools you need to get the job done right, you can do no better than to pair with your new Microsoft 365 Family subscription. We're thrilled you have been enjoying your time with it. Thank you for sharing your experience! We appreciate your insight, and are glad you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    An excellent value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I hate subcriptions for software, this one is a great value. Not only do you get all the Microsoft Office software, Word, Excel, PowerPoint, and Outlook, you also get 1TB of OneDrive storage and you can use that as a backup for your computer. But you also can install Office on up to 5 of your devices, and you can share the subscription with 6 other people and they get all the same benefits. It really is worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joseph,

      Thanks for sharing your thoughts. We're so glad you're enjoying the features of Microsoft 365 Family and have found it to be a great value. We hope it continues to meet your needs!

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome subscription

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great value for the money! I typically buy the individual subscription but it made more sense to get the Family subscription with multiple users.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life easier with MS 365

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to write several documents as well as a resume. I needed to renew my subscription with MS 365. The initial process was easy. When completed I was able to give family info in order for them to be added on to the account. The whole process took a few minutes. I like using word to create really great documents with photos, graphs etc. Also, the other features like photo editing, Excel etc.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Fenton,

      We're happy to hear you are enjoying your experience with your new Microsoft 365 Family subscription! No matter your use, we've designed your new software to help our users achieve any goal they set out to accomplish. We're thrilled you have found it to suit your needs, and have had an easy setup process along the way! Thank you for taking a few minutes to share your thoughts with us, we appreciate your feedback.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Completely Satisfying Results

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection, functions and easy to install. Purchased a Mac and received the best results after installing this function.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Suite of PC Programs

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you use a PC, you pretty much can't escape using Microsoft 365. Microsoft has continued to improve over the years, and I use all the office suite programs. Since WordPerfect didn't survive, I had to resolve that there was no escaping Microsoft Word or other Microsoft products. I certainly prefer it over any product that's associated with that company whose logo looks like a piece of fruit. I am a NEVER fruit user, if you know what I mean.

    I would recommend this to a friend