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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 11,165 reviews
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Easy to download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy to I stall on our laptop my kids laptop and our iPad Pro as well. It was a great deal for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good program there should be better deals more two years for special price on family plans. I am satisfied we use it all the time to do my music lyrics, resumes, letters, budget planning with excel and ads for my business with publisher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family three sixty five is very convenient to the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great thing to have especially for business.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    Good Office update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last office I had was 2007, so office 2016 is a good upgrade. I also like the fact that I can share the benefits with my household, and the 1Tb on OneDrive is just icing on the cake.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great easy to use and download - easy to renew and maintain

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft 365 Family is a Winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Office 365 Family is a great deal. Allowing the download to up to 6 devices is very convenient. Even if later a new computer is purchased, the download is available if not all 6 were used. Highly recommended for family use, especially with college age children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bertin N

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this product. It has all office applications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    M.s 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is worth the price. Ease and simplicity all in one place. Great value for more than one family member.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is easy to use and a great value for you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides expected services and can be used easily.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Job BB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my Windows 11, purchasing online was a breeze, and download was simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office for MacBooks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the correct product I needed to load on my kids new MacBooks. Easy process to purchase and download. Now I need to get a MacBook for myself :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    family office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PURCHASE I allways trust on BestBuy for my technology purchases

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS Office still best business suite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my new Dell, I decided to bundle in a subscription to Office 365 pro, because I use Access. Then my wife got a job requiring Excel. Looking for tutorials to brush up on our skills, I found an outstanding interactive tutorial right in the Excel app. We were happy enough that we upgraded to a family package. There comes a time when the upgrade game gets old, and this satisfies that requirement. And as far as I’m concerned, this still beats the pants off Open Office.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Floyd,

      We're so happy to hear that you found the tutorials so helpful. Give our congratulations to your Wife on the new job.

      Have a great day,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this for years. While I do miss having the actual licenses, this also gets updated frequently and it syncs between all my devices. If you're not getting a free version from work or school, this is a great way to have access to these programs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I think this is for a computer we bought two Chris

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this computer that we purchased two Christmases ago and we have not used it yet. I thought I asked and paid for Best Buy to load it for me and show me how to get into it and they did not but my life is had a rough year last year and here I still sit not using it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Set up smoothly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good as all the settings can be done online without any confusion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family 365 is Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I do wonderful things with it I’m living my best life with this product and great for your every day use very enjoyable

    I would recommend this to a friend
  • Pros mentioned:
    Price, Software

    Rated 5 out of 5 stars

    Excellent product for getting the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this product for ever the new software will give the pro look and feel great product for the price

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easiest Office install yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tossed around this Office365 idea for awhile before finally buying it. I glad I did. Install went smooth without incident. Plus now, I have Office on my iPad. BONUS

    I would recommend this to a friend
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