Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 11,165 reviews
  • Pros mentioned:
    Compatibility, Software

    Rated 5 out of 5 stars

    Office

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office for five computers is what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Happy Camper

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. Has all I need and for 6 different units. Happy camper!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    MS

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I love it. Thank yo very much. the Microsoft office is a good program

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you love it! When it comes to equipping your modern workspace with the tools you need to get the job done right, you can do no better than to pair with your new Microsoft 365 Family subscription. We're thrilled you have been enjoying your time with it. Thank you for sharing your experience! We appreciate your insight, and are glad you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    MO Family Suite

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a little help but it has been working well since then. I still have the 4 users left to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Better Office Bundle

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To put it simply, you pretty much are required to use office in daily life anymore. It’s unavoidable. Sadly, we are now in a world where subscriptions are the only cost effective option. If you are going to get office, the family plan helps since you can share the license with some family members. The pricing of an individual license is so bad I just can’t even remotely suggest it… something tells me that’s on purpose though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ………………………………………………………………………………………,……………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great package for great price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be used on up to 6 devices, PCs or cell phones. Comes with 7 different programs. Easy to download

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes my MacBook work like a PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a MacBook for several years,but seldom used it for much more than getting my mail or accessing the Internet. I never felt comfortable using Pages or Numbers. Had I put in some effort I could have learned the ins and outs of the Apple software, but Office 365 allows me to turn my MacBook into a PC for Word and Excel. The full Office package is available, but I chose to install only Word and Excel on the MacBook. The main reason I purchased Office 365 rather than the other Office software was because I wanted to install Outlook on our PC and it was not available in the other group.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life easier with MS 365

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to write several documents as well as a resume. I needed to renew my subscription with MS 365. The initial process was easy. When completed I was able to give family info in order for them to be added on to the account. The whole process took a few minutes. I like using word to create really great documents with photos, graphs etc. Also, the other features like photo editing, Excel etc.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Fenton,

      We're happy to hear you are enjoying your experience with your new Microsoft 365 Family subscription! No matter your use, we've designed your new software to help our users achieve any goal they set out to accomplish. We're thrilled you have found it to suit your needs, and have had an easy setup process along the way! Thank you for taking a few minutes to share your thoughts with us, we appreciate your feedback.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    An excellent value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I hate subcriptions for software, this one is a great value. Not only do you get all the Microsoft Office software, Word, Excel, PowerPoint, and Outlook, you also get 1TB of OneDrive storage and you can use that as a backup for your computer. But you also can install Office on up to 5 of your devices, and you can share the subscription with 6 other people and they get all the same benefits. It really is worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joseph,

      Thanks for sharing your thoughts. We're so glad you're enjoying the features of Microsoft 365 Family and have found it to be a great value. We hope it continues to meet your needs!

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 360

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Worth every penny. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Versatile platforms and many family members

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made great sense to purchase this for several platforms for my wife and I.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with Geeky Squad .. Dave was so amazing when I was having a computer issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ms.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the microsoft 365 for 6 people and we have all loved the ability to use the programs across multiple devices with esch person individual account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, this is exactly what I need for home use and for educational purposes

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can be said you can not operate withouw Microsoft 365

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Suite of PC Programs

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you use a PC, you pretty much can't escape using Microsoft 365. Microsoft has continued to improve over the years, and I use all the office suite programs. Since WordPerfect didn't survive, I had to resolve that there was no escaping Microsoft Word or other Microsoft products. I certainly prefer it over any product that's associated with that company whose logo looks like a piece of fruit. I am a NEVER fruit user, if you know what I mean.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product great price would recommend for sure

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better product than Microsoft. Two kids in school. One college and one high schooler. Get plenty of use

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Software

    Rated 4 out of 5 stars

    Software update

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update Office software, the process was very smooth after I got to the right person.

    I would recommend this to a friend
Sponsored