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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 11,165 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extension of classic Microsoft Office product line. Works great with a few enhancements over Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 for Family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Microsoft 365 Family. Working on getting it installed on all the required systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online purchase, downloaded easily, easy to add other users.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get Word, Excel and OneNote with this license. I am a big fan of OneNote... it has come a long way and I use it on a daily basis. You also get 1TB of OneDrive storage for every user. OneDrive comes with "Vault" folder now that has additional security layer. I have not used it but plan on exploring.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're happy to hear that you are a big fan of OneNote and that you like the 1TB of OneDrive cloud storage. Thanks for the review.

      Best,

      Nelson
      Office Customer Care Microsoft

  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Multi-use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program for use on my lap top & desk top computers.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy access and install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it fast uploaded and easy access. It's has great office and room for six devices great price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Barb,

      We appreciate your review. We're glad to hear that you had an easy installation and are enjoying the ability to use it across all your devices. Just to clarify Microsoft 365 Family doesn't have a device limit, it can be shared with 6 people. All the people that you share it with also get all the benefits of the subscription.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    365 is easy peasy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and use! Suits my new computer to a t! also installed Pilot and AI works great with 365.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GET SET GO

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple & easy activation for all your school & work needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the easy use and how it explains how to do stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office Suite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Would be nice if "Teams" was included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy at a good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that has everything I need to run my business!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as I expected. I don’t like having to connect to the website.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review of Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine, it's a little confusing on how to share documents with others and it doesn't always work to share documents. The Total Tech support person was awesome, but they always are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great for the whole Familia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the whole family. Easy to install. My 13 year old homework and projects now A's. The fact that I can add this to my iPad pro a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fishing guide

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome deal works great for family, just what we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase everyone in the family loves using this on their computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Necessary for some applications.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, as a Mac user and a user of Mac apps , I’ve gotten by just fine with pages and Keynote as well as the other Apple Office style apps. That being said there are times when for compatibility and just ease, I do my creative and writing in a Microsoft application such as Word or PowerPoint. 365 offers a fairly painless way to have all the Microsoft product on hand for the times which I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft is horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the program itself but direct customer service is horrible. Only on their website

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding value for great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use. Installed this suite to both my desktop and laptop with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Its Office! Enough said.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I said, its Microsoft office. Great programs that everyone uses and it can be transferred between your phone and computer. Great deal!

    I would recommend this to a friend
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