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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 11,165 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 364

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product it has been great. Never worked with the notes before but I am learning how to use it and so far it is going to be a great help.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy install. Having 6 users is perfect to get the whole family up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. I am looking forward to using it after Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great product. Easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Office 365 because it is very cost effective when buying it for several devices. Installation is very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Software

    Rated 4 out of 5 stars

    Never imagined I'd be ok with a MSFT product.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never imagined that one day I would be happy buying a Microsoft software. Back in the mid-80's I cursed Microsoft every day when my office Windows machine crashed daily and wasted me so much time. Even Words and Excel were not as good as other word processors and 123.... Windows, Office Suite nowadays are acceptable to use compared with those early days. I, however, initially resist the whole concept of paying annual fees for Microsoft 365. But I finally turned around when I realize I can drop by Dropbox account and use the One Drive for what I need. The Microsoft Money is still useless but the Stock price (15 minute delay) and stock price history (only available for beta channel) alone saved me a lot of troubles too. They are still a lot of things to complain about but so far I found peace with Microsoft. There is a reason their stock is doing very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super satisfied.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales rep was very helpful, and it's nice having a family subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    A fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it always stays up to date. It's easy to install and the price is good for all that it offers.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew when I bought my laptop, I wanted to add Microsoft 365. I like and want to use Word and Excel. The family version was an excellent choice as there are multiple electronic devices that can use this product.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth every penny. It covered all my electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Price

    Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess in today's Internet age downloading software is the way to go. At first I was not too crazy about the yearly subscription but after considering I can load this program on ALL 3 of my computers and even my mobile devices for under $100 per year, not a bad deal. Beats having to buy this program in full 5 times.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    MS365 works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS365 family works great. Nice to have all the software products available for use on all our devices..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Software

    Rated 5 out of 5 stars

    Easy and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for many years. It allows us to always use current software. Easy to install and update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Wisdom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. My family really needed Microsoft in their computers. Fortunely, it was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365 family is an excellent product.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have renewed my Microsoft 365 (family) twice. It's a fantastic product, particularly, it's a great tool for my sons in college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Productivity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale with a hardware purchase so the price was super right. Easily downloads and installs once you have your code. Have had no issues using or accessing the programs through the hub program one my taskbar. Addition of cloud storage is nice if you are using this on multiple computers so you don't have to transfer files the old fashioned way.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. It should be a little less pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use, and can be used on different devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I finally decided to go with Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always just bought the current Office version when I got a new laptop. I was adding a Microsoft Surface Pro 3 so that I could have a light-weight full feature computer to take when I travel, instead of my heavy 15-inch laptop. Instead of purchasing Office 13, I decided to go this leasing route, and I wanted the flexibility of installing the software on my phone and my iPad. This seemed like the ideal approach, and I think I am really going to enjoy its Cloud Storage feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi computer multi tasking user

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value if you have family members that need Office or a few computers. I'm the latter. I've got about three different computers and a couple other devices that I work on so it gives me the flexibility to do so. Plus a free TB of online storage so I can flawlessly swap any documents between said devices. Great deal if you have two or more computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, there are a lot of improvements in Microsoft word, there is dictation and it has worked well for me during conference calls. Saves me time for notes. The outlook works great, the previous 2016 version has good improvements. I like the view of emails and the organization options for emails as well as the calendar to keep yourself organized.

    I would recommend this to a friend
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