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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11166 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 11,165 reviews
  • Rated 5 out of 5 stars

    Self-explanatory, but cannot stack.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Self-explanatory. Easily redeemed on Microsoft's website. Do note that it appears you cannot stack these; you have to wait until your current subscription expires being redeeming. I had to wait two weeks before my existing subscription (from Amazon) expired before redeeming this code from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Subscription

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was tied to a laptop purchase for my college student and a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this purchase with a computer for my daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Outlook

    Rated 3 out of 5 stars

    Convenience is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To have the same product over all 5 computers at work instead of different versions on each on is probably the only real benefit here. Outlook is having problems with windows 10, which is ridiculous, and excel has a weird lag to it when you switch cells. I think they were going for a style there but it just comes off as sluggish. FAIL Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ti instalo love it. I Installed in all computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this on an old computer, and I wanted to continue with the same programs.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 4 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRICE WHEN I PURCHASED IN MY BUNDLE PACKAGE. I CAN USE ON MULTIPLE COMPUTERS AT NO EXTRA COST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 well worth the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can share files between devices, which makes it easier than having to download them on a thumb drive and load it on to another, over and over. Well worth the subscription by having a constantly updated program

    I would recommend this to a friend
  • Cons mentioned:
    Outlook

    Rated 3 out of 5 stars

    Sadly not a good review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the reasons I got the FAMILY, was my wife used OFFICE 365 from work. She retired and had built quite a EMAIL list on OUTLOOK and now we find, it does *NOT* fully work where another software has NO ISSUES. We were told by three ( 3 ) ISP .. that ".. Outlook 365 is broken and Microsoft told them, they are NOT going to fix it." I WILL NOT BE RENEWING ..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microst 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was so helpful in helping me renew my Microsoft 365 when the time came. I didnt have to go into the store, they sent everything right to my email since i needed it right away. Awesome customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, definitely recommend this product, easy to use, needed as a student, it basically speaks for itself. I like that they have the option for family use, it comes in handy when you have more then one child in school.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Comes with a big plus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with 1TB free of OneDrive on the cloud storage. I was paying $100 for less.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Everything is going to Monthly Payments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 users for one monthly fee. Not bad, I use all 5 so its worth it. Always up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value with copilot and 1TB storage,a significant improvement compared to MS inky subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's not a lot to say about this...Works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software package for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You reaaly have no choice but to get this. O364 family is perfect for us. Everything we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for family

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is the best out there. Its so convenient and can be used with other computers too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have no title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already purchaed this online. Still getting used to it and trying to figure out how to put it on my other divices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's Office.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Microsoft products since 3.1. If you've never used Office 365, there will be a bit of a learning curve, but nothing you won't figure out. Meaning, it's different, but not terribly complicated. I'm not too excited about the yearly renewal...but as technology moves forward, you have to adjust.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We love hearing from long time fans. We're glad you had an easy time learning Microsoft 365.

      Have a great day,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. My whole family can enjoy the benefits of Office365 including tge security features

    I would recommend this to a friend
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